Opinion

Opinion / Online

3 lessons airlines can learn from B2B pricing strategies

By Dr. Michael Wu - PROS | August 9, 2022

To secure market share, airlines can borrow demand forecasting and pricing best practices from B2B travel companies.... Read More

News / Technology

Travel is back - and so are the hackers

By Robert Kusters - PerimeterX | July 29, 2022

An uptick in nefarious activity is exposing new avenues for scammers to carry out attacks - but travel and hospitality companies can be proactive.... Read More

Opinion / Online

We need a better CO2 metric - here it is

By Scott Gillespie - tClara | July 25, 2022

Achieving any significant climate goal requires aligning actions by airlines, companies and their travelers. The critical question is to which goal are we aligning?... Read More

News / Technology

What’s next for voice in short-term rentals?

By Dana Young - AIPEX Technologies | July 22, 2022

Are we approaching a tipping point where AI will be a normal part of the guest experience in a short-term rental?... Read More

Opinion / Technology

How data-driven tech can enhance hotel loyalty programs

By Graham Campbell - Givex | July 19, 2022

Hotels should direct their attention to the most valuable 20% of guests in order to establish repeat revenue.... Read More

Opinion / Online

How the travel industry can benefit from embedded insurance

By Noam Shapira - Pattern | July 15, 2022

Embedded insurance offers benefits to consumers, insurers and third-parties.... Read More

Opinion / Technology

Better spaces, better tech drive experiential hospitality

By Jason Fudin - Placemakr | July 8, 2022

Brands that provide tech-enabled services in spaces designed to meet the new needs of customers will drive loyalty and growth into the future.... Read More

Opinion / Technology

My Method... How MacDonald Hotels reaped revenue from chatbot integration

By Tiago Araujo - Hijiffy | July 8, 2022

MacDonald Hotels integration of HiJiffy saw an 80% customer satisfaction rating and a boost in bookings.... Read More

Opinion / Technology

How NFTs can be used as “smart tickets” for travel experiences

By Hunter Abramson - Relic Tickets | July 6, 2022

Combining the convenience of mobile ticketing with the security measures of blockchain technology, NFT tickets are poised to become the future for travel and experiences.... Read More

pfautz-opinion-vacation-rental-recession

Opinion / Online

Why a recession would be a boom for vacation rental supply

By D. Brooke Pfautz - Vintory | July 1, 2022

The growth of short-term vacation rental supply will not only be accelerated by individual homeowners, but also from an influx of institutional investors.... Read More