Opinion

Opinion / Technology

Why airport self-service technology is crucial now

By Richard Dinkelmann - ICM Airport Technics | September 2, 2022

Forward-thinking airports are embracing self-service technology, resulting in increased efficiency and an improved passenger experience. ... Read More

Opinion / Distribution

Digital distribution key to fixing travel's "weak link"

By Noam Toister - Bookaway Group | August 30, 2022

Travelers expect online capabilities, and booking a bus ticket or ferry ride in advance should be as easy as booking a flight or room.... Read More

Opinion / Technology

Growing a hospitality tech company sustainably and consciously

By Vince Breslin - Uplisting | August 24, 2022

Developing hospitality tech platforms sustainably and consciously from the beginning is a win-win approach.... Read More

Opinion / Online

Five steps for hotels to recession-proof their websites

By Michael J. Goldrich - The Hotels Network | August 23, 2022

Despite a strong summer, a recession is looming, and hoteliers should prepare their direct channels now.... Read More

Opinion / Technology

Should corporate travel managers trust algorithms?

By Axita Bhalsod - Egencia | August 19, 2022

Effective use of artificial intelligence and data science can save companies huge amounts of time and resources, particularly for small teams. ... Read More

Opinion / Technology

How DID and SSI will transform the travel experience market

By Bill Carroll - Marketing Economics | August 17, 2022

In the next decade, decentralized identifiers and self-sovereign identity will dramatically change travel for consumers, suppliers and intermediaries. ... Read More

Opinion / Distribution

Show, don't tell: How airlines can meet flight shoppers' needs

By Ellen Lee - ATPCO | August 16, 2022

Modern merchandising strategies are essential for airlines looking to increase conversions and create a positive customer experience.... Read More

Opinion / Technology

Why the hotel chatbot is a must-have for data collection

By Elitza Stoilova - Umni | August 15, 2022

With the disappearance of third-party cookies, hotel website chatbots will be critical to the collecting of first- and zero-party data.... Read More

Opinion / Online

3 lessons airlines can learn from B2B pricing strategies

By Dr. Michael Wu - PROS | August 9, 2022

To secure market share, airlines can borrow demand forecasting and pricing best practices from B2B travel companies.... Read More

News / Technology

Travel is back - and so are the hackers

By Robert Kusters - PerimeterX | July 29, 2022

An uptick in nefarious activity is exposing new avenues for scammers to carry out attacks - but travel and hospitality companies can be proactive.... Read More

Opinion / Online

We need a better CO2 metric - here it is

By Scott Gillespie - tClara | July 25, 2022

Achieving any significant climate goal requires aligning actions by airlines, companies and their travelers. The critical question is to which goal are we aligning?... Read More

News / Technology

What’s next for voice in short-term rentals?

By Dana Young - AIPEX Technologies | July 22, 2022

Are we approaching a tipping point where AI will be a normal part of the guest experience in a short-term rental?... Read More

Opinion / Technology

How data-driven tech can enhance hotel loyalty programs

By Graham Campbell - Givex | July 19, 2022

Hotels should direct their attention to the most valuable 20% of guests in order to establish repeat revenue.... Read More

Opinion / Online

How the travel industry can benefit from embedded insurance

By Noam Shapira - Pattern | July 15, 2022

Embedded insurance offers benefits to consumers, insurers and third-parties.... Read More

Opinion / Technology

Better spaces, better tech drive experiential hospitality

By Jason Fudin - Placemakr | July 8, 2022

Brands that provide tech-enabled services in spaces designed to meet the new needs of customers will drive loyalty and growth into the future.... Read More

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