Opinion

The age of paper tickets had its limitations, but in many ways, it was not much worse for the consumer. In the digital age, we hoped to eliminate waiting in long lines, price gouging and fraud, so why hasn’t more progress been made?... Read More

The recent Consumer Electronics Event attracted 114,000 attendees and included more of a focus on travel and travel technology than in previous years.... Read More

While Expedia, Booking.com and Hopper are betting on financial rewards to boost loyalty, Airbnb is focused on driving retention through love.... Read More

 The managing partner of TSI, a company that helps travel CEOs build sellable companies and achieve successful exits, explores what can be learned from the acquisition.... Read More

Championing the sustainable impact of rail travel is worth little if, as an industry, we are unable to convert demand into completed journeys.... Read More

Travel companies are prioritizing investment in payments and fintech, recognizing that innovation in these areas can be an important differentiator for their brands.... Read More

Most airlines are missing out on optimizing a revenue stream that has the potential to deliver up to a 28% increase to the bottom line — group bookings.... Read More

A new type of technology framework is needed for airlines that works regardless of a passenger’s age, mobile device, point of origin and destination and tech savviness.... Read More

Hotels and destination management organizations need to keep up to date in areas such as sustainability when planning for the future and engage with changing consumer demand.... Read More

Virtual cards are starting to be used in versatile new ways as the wider industry finds innovative solutions to improve the experience for the traveler on the ground.... Read More

Autoura CEO Alex Bainbridge explains why the airline, hotel, experiences and travel retail sectors should care about autonomous vehicles... Read More

While the last few years have been difficult, the road ahead is littered with uncertainty.... Read More

While a recession doesn’t necessarily mean your business is doomed, it does pay to have a survival strategy in place.... Read More

The shift in demand toward experiences will reshape how and when consumers plan and purchase their travel.... Read More

Women’s jobs were twice as vulnerable to being cut than men’s during the pandemic.... Read More