Opinion

  Travel tech investor and entrepreneur Gilad Berenstein shares his three main takeaways in the first year of generative AI’s widespread use in travel and other sectors.  ... Read More

Autonomous vehicles are transforming the transportation sector, potentially disrupting airport transfer services and posing challenges to OTAs.... Read More

Travel agents of all types are using automation and other tech innovations to transform how they work with clients.... Read More

Leading hotels, hospitality brands and management groups are turning to technology solutions to help create more personalized guest-staff interactions, automate rote administrative processes, improve data security and boost revenue.... Read More

Artificial intelligence and machine learning present huge opportunities to reshape how the travel insurance industry operates.... Read More

As CVBs and destination marketers prepare for the cookieless future, it becomes crucial to explore strategies for collecting and utilizing first-party data effectively.  ... Read More

How hotel businesses in this volatile market can evolve their loyalty programs to build brand preference and affinity.  ... Read More

To prepare for disruption, airlines and airports can put innovative data and “applied intelligence” assets to use, unlocking significant value and driving the next level of performance.... Read More

Sustainability-related rewards align with members’ values. But travel loyalty programs need the technological wherewithal to offer them.  ... Read More

As hospitality businesses diversify like never before, it’s clear that status quo for hospitality platforms is a thing of the past, opening the doors to a world of possibilities.  ... Read More

Influencers have become a new breed of travel agent, yet they need a way to monetize their efforts, and travelers need the details to recreate their favorite influencers’ experiences for themselves.... Read More

The rapid progress of technology has opened a new world of creative thinking around what the future of guest check-in should look like.... Read More

Although a majority of dynamically adjusted fares rely on filed content, the pre-filing process limits the flexibility of an airline to create personalized dynamic offers for its customers.... Read More

Amadeus has been working with Microsoft and Accenture to develop a generative AI-powered interactive travel assistant to assist corporate travelers with all elements of their journey.... Read More

Reducing hospitality’s carbon footprint is an ongoing requirement, but there are steps to help operators get there, saving money in the long term while building loyalty with staff and guests.  ... Read More