Opinion

With a little technology help, travel and hospitality brands can make the most of the travel boom and create a digital experience that drives customer conversion, loyalty and revenue.... Read More

2023 has brought technology trends to travel that surprised, enlightened and perhaps even terrified us, but we know that with great upheaval comes great change.... Read More

Hospitality needs to look past cost cutting to discover the ultimate value in artificial intelligence, bringing together dependable but inspiring service with optimized operations.... Read More

Hospitality can become a greener industry with a technology platform that more efficiently maps and communicates sustainability efforts to certification criteria, frameworks and standards.  ... Read More

After years of being cut out of the SEO action, is it wishful thinking to wonder if there’s a potential golden age for expert human-created content, provided it truly adds original perspectives and new knowledge to the world? ... Read More

Three ways destinations can showcase their commitment to providing sustainable tourism, not only to attract travelers with similar values but to ensure their destination is open for decades to come.... Read More

Like retailers before them, airlines have been reluctant to embrace resale options — even though they could reap even greater benefits than retailers by embracing their secondary market.  ... Read More

During a tough year for travel startups, investor and advisor Cara Whitehill offers insight into multiple routes to fundraising success.... Read More

  Travel tech investor and entrepreneur Gilad Berenstein shares his three main takeaways in the first year of generative AI’s widespread use in travel and other sectors.  ... Read More

Autonomous vehicles are transforming the transportation sector, potentially disrupting airport transfer services and posing challenges to OTAs.... Read More

Travel agents of all types are using automation and other tech innovations to transform how they work with clients.... Read More

Leading hotels, hospitality brands and management groups are turning to technology solutions to help create more personalized guest-staff interactions, automate rote administrative processes, improve data security and boost revenue.... Read More

Artificial intelligence and machine learning present huge opportunities to reshape how the travel insurance industry operates.... Read More

As CVBs and destination marketers prepare for the cookieless future, it becomes crucial to explore strategies for collecting and utilizing first-party data effectively.  ... Read More

How hotel businesses in this volatile market can evolve their loyalty programs to build brand preference and affinity.  ... Read More