Opinion

Why the next airline tech race will reward commercial discipline over spending
Opinion / Finance
Why the next airline tech race will reward commercial discipline over spending
By Vusala Isayeva - Azerbaijan Airlines | November 11, 2026
Azerbaijan Airlines' Vusala Isayeva argues airline technology investments can broadly be viewed through two layers, the edge and the core.... Read More
3 themes shaping the next phase of AI in travel marketing
Opinion / Technology
3 themes shaping the next phase of AI in travel marketing
By C.A. Clark - Miles Partnership | November 3, 2026
C.A. Clark, Miles Partnership's VP of AI, says AI requires travel brands to be curious and take an honest look at the value they provide.... Read More
Negotiating the rapid growth cycle in travel tech
Opinion / Online
Negotiating the rapid growth cycle in travel tech
By Maria von Foerster - RightRez | October 29, 2026
RightRez CEO Maria von Foerster outlines how senior execs should respond when challenged to stretch the company beyond organic growth.... Read More
Return on tokens: Who pays for the free travel agent?
Opinion / Technology
Return on tokens: Who pays for the free travel agent?
By Eugenia Dunaeva - TravelAI | October 20, 2026
Eugenia Dunaeva, an independent director at TravelAI, argues that the money behind personal AI agents is real, but the unit economics are not.... Read More
How airlines are solving disruption in the AI era
News / Technology
How airlines are solving disruption in the AI era
By Matthew Walker - Plan3 | October 13, 2026
According to Matthew Walker, head of research and marketing at Plan3, the AI revolution is likely to evolve one use case at a time in the highly regulated airline industry.... Read More
AI agents are having their 'Spotify moment': Why travel needs to take note
Opinion / Technology
AI agents are having their 'Spotify moment': Why travel needs to take note
By Mario Gavira | October 2, 2026
Mario Gavira discusses Instinct, a new agent operating straight out of WhatsApp and iMessage, which he calls "the breakout surprise of the agentic era."... Read More
As tourism races to adopt AI, the industry must hear workers’ voices
Opinion / Technology
As tourism races to adopt AI, the industry must hear workers’ voices
By Stroma Cole - University of Westminster | September 28, 2026
University of Westminster professor Stroma Cole argues that travel workers deserve say as AI reshapes their jobs.... Read More
Big shifts coming to travel by 2030: Why infrastructure, not AI, decides who wins
Opinion / Technology
Big shifts coming to travel by 2030: Why infrastructure, not AI, decides who wins
By Mathias Lundoe Nielsen - Entravel Group | September 21, 2026
Entravel founder and CEO Mathias Lundoe Nielsen suggests that the systems beneath AI assistants will be the pivotal component in the agentic future.... Read More
The reach is rented: Why travel brands need to stop building for algorithms
Opinion / Online
The reach is rented: Why travel brands need to stop building for algorithms
By Phil Treagus-Evans - Giraffe Social | September 18, 2026
Phil Treagus-Evans, CEO and co-founder of Giraffe Social, contends that a social following built on someone else's platform is "a relationship you're renting."... Read More
AI search is changing the marketing playbook: How can travel survive?
Opinion / Technology
AI search is changing the marketing playbook: How can travel survive?
By Mario Gavira | September 1, 2026
Travelier CMO Mario Gavira boils AI search down to three actionable principles for travel marketers.... Read More
Airbnb is making us rethink what a 'direct booking' really means
Opinion / Distribution
Airbnb is making us rethink what a 'direct booking' really means
By Scott Eddy | August 30, 2026
Airbnb is testing lower fees on host-shared booking links, but the reservation still runs on Airbnb, which raises harder questions about demand, trust and distribution costs.... Read More
AI tools are becoming a single point of failure for hotels: How to reduce the risk
Opinion / Technology
AI tools are becoming a single point of failure for hotels: How to reduce the risk
By Stephan Wiesener and Mike Rawson | August 17, 2026
Apaleo's Stephan Wiesener and citizenM's Mike Rawson argue that hotels need to treat AI resilience as an architectural consideration.... Read More
TourRadar's Travis Pittman on rebuilding the company using AI
Opinion / Technology
TourRadar's Travis Pittman on rebuilding the company using AI
By Travis Pittman - TourRadar | August 10, 2026
TourRadar CEO and co-founder Travis Pittman outlines his experience training AI, comparing the experience to training a junior employee.... Read More
Meeting travel agents where they are: Why conversational chat decides agentic AI adoption
News / Technology
Meeting travel agents where they are: Why conversational chat decides agentic AI adoption
By Ami Goldenberg - Oversee | August 3, 2026
Oversee CTO and co-founder Ami Goldenberg argues that agentic AI in travel operations succeeds or fails on adoption—and what decides adoption is the interface agents touch every day.... Read More
Booking Holdings' 'connected trip' vision never materialized, and AI is the latest threat
Opinion / Online
Booking Holdings' 'connected trip' vision never materialized, and AI is the latest threat
By Mario Gavira | July 21, 2026
According to Mario Gavira, the AI wave is increasing pressure on the OTA to deliver the connected trip.... Read More