Opinion

As tourism races to adopt AI, the industry must hear workers’ voices
Opinion / Technology
As tourism races to adopt AI, the industry must hear workers’ voices
By Stroma Cole - University of Westminster | September 28, 2026
University of Westminster professor Stroma Cole argues that travel workers deserve say as AI reshapes their jobs.... Read More
Big shifts coming to travel by 2030: Why infrastructure, not AI, decides who wins
Opinion / Technology
Big shifts coming to travel by 2030: Why infrastructure, not AI, decides who wins
By Mathias Lundoe Nielsen - Entravel Group | September 21, 2026
Entravel founder and CEO Mathias Lundoe Nielsen suggests that the systems beneath AI assistants will be the pivotal component in the agentic future.... Read More
The reach is rented: Why travel brands need to stop building for algorithms
Opinion / Online
The reach is rented: Why travel brands need to stop building for algorithms
By Phil Treagus-Evans - Giraffe Social | September 18, 2026
Phil Treagus-Evans, CEO and co-founder of Giraffe Social, contends that a social following built on someone else's platform is "a relationship you're renting."... Read More
AI search is changing the marketing playbook: How can travel survive?
Opinion / Technology
AI search is changing the marketing playbook: How can travel survive?
By Mario Gavira | September 1, 2026
Travelier CMO Mario Gavira boils AI search down to three actionable principles for travel marketers.... Read More
Airbnb is making us rethink what a 'direct booking' really means
Opinion / Distribution
Airbnb is making us rethink what a 'direct booking' really means
By Scott Eddy | August 30, 2026
Airbnb is testing lower fees on host-shared booking links, but the reservation still runs on Airbnb, which raises harder questions about demand, trust and distribution costs.... Read More
AI tools are becoming a single point of failure for hotels: How to reduce the risk
Opinion / Technology
AI tools are becoming a single point of failure for hotels: How to reduce the risk
By Stephan Wiesener and Mike Rawson | August 17, 2026
Apaleo's Stephan Wiesener and citizenM's Mike Rawson argue that hotels need to treat AI resilience as an architectural consideration.... Read More
TourRadar's Travis Pittman on rebuilding the company using AI
Opinion / Technology
TourRadar's Travis Pittman on rebuilding the company using AI
By Travis Pittman - TourRadar | August 10, 2026
TourRadar CEO and co-founder Travis Pittman outlines his experience training AI, comparing the experience to training a junior employee.... Read More
Meeting travel agents where they are: Why conversational chat decides agentic AI adoption
News / Technology
Meeting travel agents where they are: Why conversational chat decides agentic AI adoption
By Ami Goldenberg - Oversee | August 3, 2026
Oversee CTO and co-founder Ami Goldenberg argues that agentic AI in travel operations succeeds or fails on adoption—and what decides adoption is the interface agents touch every day.... Read More
Booking Holdings' 'connected trip' vision never materialized, and AI is the latest threat
Opinion / Online
Booking Holdings' 'connected trip' vision never materialized, and AI is the latest threat
By Mario Gavira | July 21, 2026
According to Mario Gavira, the AI wave is increasing pressure on the OTA to deliver the connected trip.... Read More
Hospitality’s agentic AI challenge is moving from creation to management
Opinion / Technology
Hospitality’s agentic AI challenge is moving from creation to management
By Cole Rubin - Conduit | July 13, 2026
Conduit CEO Cole Rubin outlines the next steps for hospitality operators as AI agents assume more responsibility.... Read More
Beyond the app: How wearable AI is rewiring the global travel tech stack
News / Technology
Beyond the app: How wearable AI is rewiring the global travel tech stack
By Alex Levin - L+R | July 6, 2026
Alex Levin, founding partner at L+R, argues that wearable artificial intelligence will replace mobile apps as the primary interface for travel, requiring the industry to rethink its technology infrastructure.... Read More
The architecture of truth: Why ‘AI SEO’ for hotels is snake oil
Opinion / Technology
The architecture of truth: Why ‘AI SEO’ for hotels is snake oil
By Fred Bean - HotelPORT | June 29, 2026
Fred Bean, founder and CEO of HotelPORT, argues that AI search rewards data accuracy and consistency—not AI SEO tactics or technical shortcuts.... Read More
Why AI pricing still fails hotels—and what needs to change
Opinion / Technology
Why AI pricing still fails hotels—and what needs to change
By Tong Yin - InsightBridge Global | June 24, 2026
Tong Yin, founder and CEO of InsightBridge Global, argues that most hotel revenue management systems are built on outdated assumptions and must evolve into adaptive, human-in-the-loop platforms that learn from operator expertise and changing market signals.... Read More
The hotel industry's real TikTok GO problem has nothing to do with TikTok
Opinion / Distribution
The hotel industry's real TikTok GO problem has nothing to do with TikTok
By Boštjan Koželj | June 16, 2026
Boštjan Koželj argues that hotels risk missing the next wave of AI-driven distribution because many still lack the machine-readable infrastructure needed to compete in emerging channels.... Read More
AI is the next productivity shock: Can travel reap the gains?
Opinion / Technology
AI is the next productivity shock: Can travel reap the gains?
By Jamie Lane - AirDNA | June 12, 2026
Jamie Lane, chief economist for AirDNA, explores how AI could reshape travel demand, distribution and industry economics.... Read More