Opinion

Sounding Off: Collaboration is key to enabling decentralized tech
Interview / Technology
Sounding Off: Collaboration is key to enabling decentralized tech
By PhocusWire | January 28, 2022
It's a tremendous leap to consider, but that spirit of teamwork during the pandemic could be the framework that all of those with a vested interest will use to move things forward.... Read More
Why hospitality should adopt the agile philosophy
Opinion / Technology
Why hospitality should adopt the agile philosophy
By Melissa Jurkoic - Thynk | January 28, 2022
By thinking in the "agile way," hotels can adapt to unexpected challenges, build strong teams and improve their offerings.... Read More
What TikTok can teach travel brands about content discovery
Opinion / Technology
What TikTok can teach travel brands about content discovery
By Alex Rainey - Pluto | January 27, 2022
Travel brands can emulate TikTok’s success by starting small, enriching metadata and capturing and storing the right data.... Read More
How diversity and inclusion can enhance the traveler experience
Opinion / Technology
How diversity and inclusion can enhance the traveler experience
By Tonya Hempstead - American Express GBT | January 26, 2022
Diversity and inclusion should be a central consideration for TMCs when developing digital tools.... Read More
Intermodal into a better and sustainable future for the travel industry
Opinion / Technology
Intermodal into a better and sustainable future for the travel industry
By Nick Ashton - Dohop | January 25, 2022
The climate emergency has seen governments and organizations commit to net-zero emission targets and the transport and travel industries have a big part to play in achieving this objective.... Read More
How leaders can truly support the travel startup ecosystem
Opinion / Startups
How leaders can truly support the travel startup ecosystem
By Cara Whitehill - Unlock Advisors | January 24, 2022
These are steps travel leaders can take to turn startup enthusiasm into action.... Read More
Sounding Off: Buzzwords “metaverse” and “NFTs” may be all buzz in travel
Interview / Technology
Sounding Off: Buzzwords “metaverse” and “NFTs” may be all buzz in travel
By PhocusWire | January 21, 2022
Applications of metaverse and NFT technologies in travel are vague at best.... Read More
What NFTs and the metaverse mean for airline loyalty programs
Opinion / Technology
What NFTs and the metaverse mean for airline loyalty programs
By Joseph Vito DeLuca - Kambr | January 19, 2022
While NFT and metaverse technologies are in their infancy, they have the potential to reimagine airline loyalty programs.... Read More
sounding-off-144-ssi-pcw
Interview / Technology
Sounding Off: A major - and overdue - power shift is coming to travel
By PhocusWire | January 14, 2022
Self-sovereign decentralized identity solutions are coming to travel and will give consumers much-needed control over their personal data.... Read More
amadeus-payment-trends-2022
Opinion / Technology
Four trends shaping travel fintech in 2022
By Jean-Christophe Lacour and Damian Alonso - Amadeus | January 7, 2022
Amadeus payment executives offer thoughts on what to expect in the rapidly developing world of financial technology solutions for travel.   ... Read More
No, guests do not require human-provided services in hospitality
Opinion / Technology
No, guests do not require human-provided services in hospitality
By Max Starkov - hospitality consultant and strategist | January 4, 2022
Max Starkov makes a case that in five years, hotels will operate with about 50% of the staff they had in 2019 – and that’s not a bad thing.  ... Read More
optii-solutions-opinion-2022
Opinion / Technology
Better tech and decision-making are hotel trends to watch for in 2022
By Katherine Grass - Optii Solutions | December 20, 2021
Here are two of the big shifts these changes have catalyzed within the hospitality sector and are likely to have an impact on how hotels run in 2022.... Read More
Sounding Off: 2021 year in review
Interview / Online
Sounding Off: 2021 year in review
By PhocusWire | December 17, 2021
We chronicled the impact that the COVID-19 pandemic has continued to have on the travel industry, but we’ve also attempted to unpack What It All Means, by way of our weekly editorials.... Read More
sojern-opinion-travel-marketing
Opinion / Online
Travel marketers must focus on the new customer-first experience
By Kurt Weinsheimer - Sojern | December 14, 2021
Sojern’s chief solutions officer outlines three strategies travel marketers can use to entice consumers to book now and into the future.  ... Read More
Sounding Off: The smart money goes on connecting the dots
Interview / Online
Sounding Off: The smart money goes on connecting the dots
By PhocusWire | December 10, 2021
When you follow Glenn Fogel’s train of thought, not only on the opportunity to keep customers in the Booking Holdings ecosystem, including payment, but also of the opportunity to get them to spend more, M&A activity makes sense.... Read More