How can airlines use technology to improve the overall customer journey as travelers take off in growing numbers? Here are three areas that airlines can focus on to improve the passenger experience.... Read More

If a brand can inspire just one customer (or thousands) to do the right thing when they return home, by the way it behaves on the smaller things, then it's a strategy worth implementing.... Read More

Sustainability consultancy Sea Going Green offers tips travel and tourism organizations can use to boost their environmental-friendliness.... Read More

As artificial intelligence technologies continue to advance in sophistication and adoption, they will hyper-charge personalization in the travel industry.... Read More

Technology and data-driven strategies can help destinations of all sizes build sustainable business models.... Read More

While a significant move to simplify digital keys, Apple Wallet only solves one part of the complex digital check-in process.... Read More

MMGY CEO Clayton Reid outlines the short- and long-term market conditions impacting the travel industry’s recovery.... Read More

So in our eagerness to recover, to rebuild, to return to"normal, let us not be too eager to bury the lessons of this crisis but instead let’s use them as the foundation for a more humane future... Read More

Will property managers keep adopting new tech and refining their tech stacks? Or is there a saturation point?... Read More

With travel and office culture returning, the industry faces new changes and challenges.... Read More

The global pandemic has presented the corporate travel industry with a once-in-a-generation opportunity to transform.... Read More

COVID-19 was not simply a disruption to the way things were. It was an awakening to the way things are - and the way they will continue to be.... Read More

A new kind of data is needed to build up a picture of the corporate traveler experience now.... Read More

As brands navigate which consumers are likely to book a quick overnight over versus who’s itching to jump on a plane to cross the country, or even overseas, it will be critical to target messaging based on travel readiness.... Read More

What are the most important steps that travel managers can take to help their employees feel confident while traveling for business again?... Read More