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Opinion
Opinion
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Online
How long before airlines grasp the potential of resale marketplaces?
By Gilles de Richemond – Fairlyne
|
September 22, 2023
Like retailers before them, airlines have been reluctant to embrace resale options — even though they could reap even greater benefits than retailers by embracing their secondary market. ...
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Opinion
/
Startups
State of startup fundraising: Do you need venture capital?
By Cara Whitehill – Unlock Advisors
|
September 18, 2023
During a tough year for travel startups, investor and advisor Cara Whitehill offers insight into multiple routes to fundraising success....
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Opinion
/
Technology
9 months into the GPT Era, what has travel learned?
By Gilad Berenstein – Brook Bay Capital
|
September 13, 2023
Travel tech investor and entrepreneur Gilad Berenstein shares his three main takeaways in the first year of generative AI’s widespread use in travel and other sectors. ...
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News
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Online
As robotaxis start offering airport transfers, will OTAs be left behind?
By Alex Bainbridge - Autoura
|
September 6, 2023
Autonomous vehicles are transforming the transportation sector, potentially disrupting airport transfer services and posing challenges to OTAs....
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Opinion
/
Technology
Automation, innovation, ChatGPT: The future for travel agents
By Michele Fitzpatrick – Eviivo
|
September 1, 2023
Travel agents of all types are using automation and other tech innovations to transform how they work with clients....
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News
/
Technology
How the digital guest journey is unlocking the next era of hospitality
By Harman Singh Narula – Canary Technologies
|
August 28, 2023
Leading hotels, hospitality brands and management groups are turning to technology solutions to help create more personalized guest-staff interactions, automate rote administrative processes, improve data security and boost revenue....
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Opinion
/
Technology
AI, the customer journey and the future of travel insurance
By Sasha Gainullin – Battleface
|
August 25, 2023
Artificial intelligence and machine learning present huge opportunities to reshape how the travel insurance industry operates....
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Opinion
/
Technology
Data strategies for CVBs in a cookieless future
By Michael Skladony – Semcasting
|
August 21, 2023
As CVBs and destination marketers prepare for the cookieless future, it becomes crucial to explore strategies for collecting and utilizing first-party data effectively. ...
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Opinion
/
Online
Transforming brand loyalty into brand love
By Tim Davis – Pace Dimensions
|
August 18, 2023
How hotel businesses in this volatile market can evolve their loyalty programs to build brand preference and affinity. ...
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Opinion
/
Online
Power of data and analytics in tackling travel disruption
By Emily Weiss – Accenture
|
August 16, 2023
To prepare for disruption, airlines and airports can put innovative data and “applied intelligence” assets to use, unlocking significant value and driving the next level of performance....
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Opinion
/
Online
Supporting sustainability in travel loyalty
By Kenneth Purcell – iSeatz
|
August 14, 2023
Sustainability-related rewards align with members’ values. But travel loyalty programs need the technological wherewithal to offer them. ...
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Opinion
/
Technology
Tech's answer to the new world of hospitality platforms
By Martin Reichenbach – Apaleo
|
August 11, 2023
As hospitality businesses diversify like never before, it’s clear that status quo for hospitality platforms is a thing of the past, opening the doors to a world of possibilities. ...
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Opinion
/
Online
Influencers are a new class of travel agents — but lack the right tools
By Betsy Mulé – F-Prime Capital
|
August 7, 2023
Influencers have become a new breed of travel agent, yet they need a way to monetize their efforts, and travelers need the details to recreate their favorite influencers’ experiences for themselves....
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Opinion
/
Technology
Hotel check-in and the new discipline of guest service management
By Mrunal Desai - Aavgo
|
July 24, 2023
The rapid progress of technology has opened a new world of creative thinking around what the future of guest check-in should look like....
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Opinion
/
Technology
Why airlines must move beyond filed fares for modern retailing
By Rob Schorn - ATPCO
|
July 19, 2023
Although a majority of dynamically adjusted fares rely on filed content, the pre-filing process limits the flexibility of an airline to create personalized dynamic offers for its customers....
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Google increases AI functionality for travel
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Expedia Group builds generative AI into multiple products in its “Fall Release”
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Líbere Hospitality raises €6M internally for growth in Europe
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How long before airlines grasp the potential of resale marketplaces?
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Fliggy wants to help overseas travel companies market to Chinese tourists
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Airbnb announces new system to verify listings
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Hopper-Turo partnership brings car-sharing to booking platform
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