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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Online

ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023

By PhocusWire | December 13, 2023

This year's popular op-eds were heavy on AI and also covered TikTok and Instagram influencers and the... Read More

From Our Partners / Online

4 global trends in tourism to be featured in upcoming webinar

By Chris Adams - Miles Partnership | December 12, 2023

Make plans to join this free webinar Thursday, December 14 at 1 p.m. EST hosted by PhocusWire,... Read More

News / Online

Sojern lays off staff company-wide

By Mitra Sorrells | December 12, 2023

The company is not saying how many people have been laid off but said the cuts affect 20% of its staff... Read More

Opinion / Online

Travelers, airlines want sustainability; standards will help

By David Smith – ATPCO | December 7, 2023

Airlines need to embrace the available emissions standards and data and share it with consumers so... Read More

News / Online

A different type of travel sustainability research

By Phocuswright Research | December 6, 2023

While travelers often have good intentions, a new research report from Phocuswright shows... Read More

News / Online

Airbnb announces changes to executive team

By Derek Catron | December 5, 2023

CFO Dave Stephenson becomes Airbnb’s first chief business officer, a role in which he will be asked to... Read More

News / Online

Why travel’s experiences sector isn’t likely to operate like others

By Morgan Hines | December 4, 2023

As the experiences category continues to grow in the travel world, experts look at its future during... Read More

News / Online

Trip.com to use Amazon Web Services as strategic cloud partner

By Morgan Hines | December 1, 2023

Trip.com Group believes Amazon Web Services could help it to enhance the global travel experience.... Read More

Opinion / Online

Why smart airlines will find value in prioritizing customer experience

By Matthew Walker – Plan3 | November 30, 2023

In a hyper-competitive market like air travel that is in the throes of recovery, how an airline seeks... Read More

News / Online

Hopper’s Lalonde talks profits, Expedia split, Booking.com competition

By Derek Catron | November 29, 2023

In a far-ranging interview at The Phocuswright Conference, Lalonde also spoke of Hopper’s layoffs and... Read More

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News / Finance

Juniper Group acquires Deem from Travelport

News / Startups

AI-powered Mindtrip expands to Europe

News / Finance

Perk secures $300M in finance for product and technology investment

News / Technology

Priceline updates Penny AI assistant with Claude

News / Finance

OTA marketing spend creeps up despite talk of AI-driven efficiency

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More