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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Interview / Online

Sounding Off: Tripadvisor Plus changes show the complexity of travel subscriptions

By PhocusWire | September 24, 2021

Tripadvisor's U-turn this week on the structure of Plus raises more questions than it answers about... Read More

News / Online

Trip.com Group takes advantage of domestic travel return

By Kevin May | September 24, 2021

Executive chairman James Liang says the Chinese domestic travel market has been encouraging for the... Read More

News / Online

Lola ceases operations, touts "next phase"

By Adam Perrotta - BTN | September 23, 2021

Lola has shuttered its services, according to a notice on its website citing "new things to come" for... Read More

News / Online

VIDEO: Recentering, recruiting and rebuilding travel's future

By PhocusWire | September 23, 2021

Speaking during Phocuswright’s Diversity in Leadership event, a panel of experts discusses how travel... Read More

News / Online

Google launches sustainability initiatives, confirms "Things to Do" changes

By Mitra Sorrells | September 22, 2021

Google, in addition to adding "eco-certified" badges to hotels and joining the Travalyst... Read More

Opinion / Online

A temperature check on vacation rentals

By Marcus Rader - Hostaway | September 22, 2021

Vacation rentals were the undoubtable success story of the travel industry in the first year of the... Read More

From Our Partners / Online

Building loyalty into your travel brand

By Marisa Garcia | September 22, 2021

As travel recovers from the COVID-19 pandemic, travel brands need to re-examine the effectiveness of... Read More

News / Online

Expedia Group brings loyalty programs into a single platform

By Kevin May | September 21, 2021

The company says all brands and products will be in the program, covering flights, hotels, alternative... Read More

News / Online

VIDEO: New audiences and where to spend your travel marketing budget

By PhocusWire | September 21, 2021

Phocuswright managing director Pete Comeau discussed a range of marketing-related issues with Michael... Read More

News / Online

Tripadvisor revamps Plus, shifts discounts to cash-back

By Mitra Sorrells | September 21, 2021

Just three months after launching in the U.S., Tripadvisor is shifting its primary benefit for Plus... Read More

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News / Technology

ATPCO tackles challenge of matching AI travel requests to airline products

News / Technology

PhocusWire travel tech news briefs: Hilton, Mews, PriceLabs and more...

News / Distribution

Exclusive: 1.1 million hotel-branded ads linked to ‘predatory OTAs’ in a single month

News / Technology

Duetto acquires FLYR Hospitality to boost AI capabilities

News / Technology

BA-parent IAG applies a 3-question test for AI automation

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More