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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Interview / Online

In The Big Chair - Dhruv Shringi of Yatra

By Linda Fox | July 13, 2022

Dhruv Shringi is co-founder and CEO of Yatra, having launched the company in 2006 and listing it on... Read More

News / Online

From OTAs, travelers want more price predictability, travel updates

By Kathryn Walson | July 13, 2022

According to a report from OAG, North American travelers say OTAs can improve the booking experience... Read More

phocuswright-europe-sustainability-panel

News / Online

Google, Travalyst and more on travel’s path to sustainability

By PhocusWire | July 12, 2022

Travel leaders from Google, Travalyst, Booking.com and Byway discuss current efforts and future plans... Read More

News / Online

Difficulty making payments sours guests’ hotel experience

By Kathryn Walson | July 12, 2022

Guests are twice as likely to experience anxiety and uncertainty when making hotel payments than in... Read More

News / Online

Short-term rental demand hits record levels in U.S.

By Kathryn Walson | July 11, 2022

Demand for short-term rentals in the U.S. is projected to climb an average of 20.3% from 2021 to 2022.... Read More

News / Online

Key developments in China’s online travel market

By Phocuswright Research | July 11, 2022

While many are eager to return to travel, the China market is not anticipated to return to... Read More

From Our Partners / Online

VIDEO: Justt on how chargebacks are impacting online travel

By PhocusWire | July 8, 2022

PhocusWire talks to Justt about helping payment service providers with credit card fraud and... Read More

News / Online

Marriott hit by another data breach

By Linda Fox | July 7, 2022

The attack, which used social engineering to gain access to an employee's computer, did not affect... Read More

News / Online

Is this hospitality's chance for a fresh start?

By PhocusWire | July 7, 2022

Speaking during Phocuswright Europe, hotel executives discuss distribution trends, the labor shortage... Read More

News / Online

VIDEO: Go City and Withlocals on trends and challenges for activities and attractions

By PhocusWire | July 7, 2022

The two companies agree staffing is one of the biggest challenges facing both attractions and... Read More

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News / Online

How Nikhil Ravishankar is navigating Air New Zealand’s 'perfect storm'

News / Technology

Meeting travel agents where they are: Why conversational chat decides agentic AI adoption

News / Technology

Engine acquires Options Travel to build modern OBT

News / Technology

Expedia calls on Layla to speed up its AI strategy

News / Finance

Amadeus adjusts 2026 guidance, air distribution hit by Middle East conflict

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More