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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

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British Airways, Amadeus push sustainability efforts

By Mitra Sorrells | October 27, 2022

British Airways is working Chooose to provide more detailed information to travelers about the climate... Read More

News / Online

What mobility booking data reveals about traveler behavior

By Jill Menze | October 26, 2022

According to a new report from Omio, travelers are opting for more sustainable modes of travel and... Read More

News / Online

The “Great Breakup”: Why women are leaving corporate jobs

By Jill Menze | October 25, 2022

According to McKinsey’s Women in the Workplace 2022 study, women leaders are leaving their companies... Read More

News / Online

Travel apps have work to do in improving customer satisfaction

By Kathryn Walson | October 24, 2022

According to a recent study from Applause, 37% of customers say travel apps have not been helpful in... Read More

News / Online

Phocuswright Conference 2022: Cultivating diverse cultures

By PhocusWire | October 24, 2022

worldline-travel-payments-risk-from-our-partners

From Our Partners / Online

Travel payments risk mitigation: building in resilience and transparency

By Laurie Gablehouse - Worldline | October 24, 2022

The COVID pandemic exposed how ill-prepared the industry was to handle cancellations and... Read More

News / Online

MakeMyTrip and OYO fined for anti-competitive behavior

By Linda Fox | October 21, 2022

MakeMyTrip-Goibibo (MMT-Go) has been fined for abusing a dominant position as well as having an... Read More

Opinion / Online

How destinations can help travelers live their values

By Richard Black - Sojern | October 21, 2022

In today’s market, travelers are no longer willing to compromise their beliefs, which means... Read More

News / Online

Australia’s Camplify acquires European RV rental marketplace PaulCamper

By Mitra Sorrells | October 20, 2022

The acquisition adds operations in Germany as well as Austria and the Netherlands for Camplify,... Read More

News / Online

Revolut adds rental homes to existing accommodation offering

By Linda Fox | October 19, 2022

The U.K.-based company says the launch of Homes is part of its Stays accommodation booking service,... Read More

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News / Online

How Nikhil Ravishankar is navigating Air New Zealand’s 'perfect storm'

News / Technology

Meeting travel agents where they are: Why conversational chat decides agentic AI adoption

News / Technology

Engine acquires Options Travel to build modern OBT

News / Technology

Expedia calls on Layla to speed up its AI strategy

News / Finance

Amadeus adjusts 2026 guidance, air distribution hit by Middle East conflict

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More