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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

6 ways visual UGC is evolving in the travel sector
Opinion / Online
6 ways visual UGC is evolving in the travel sector
By Damien Mahoney - Nosto | May 25, 2023
Authentic, visual user-generated content shared on the likes of TikTok, Instagram and other social... Read More
Google unveils generative AI boost to search
News / Online
Google unveils generative AI boost to search
By Linda Fox | May 24, 2023
During its Google Marketing Live event this week the company shared a number of updates including... Read More
Hopper partners on travel portal with Australia’s biggest bank
News / Online
Hopper partners on travel portal with Australia’s biggest bank
By Derek Catron | May 24, 2023
The expansion of travel features in CommBank’s app will integrate with Hopper via the company’s B2B... Read More
JPMorgan Chase using travel playbook to build lifestyle product
News / Online
JPMorgan Chase using travel playbook to build lifestyle product
By Linda Fox | May 24, 2023
The bank, which launched ChaseTravel.com last year, said travel sales volume was about $8 billion... Read More
Getting ahead of Chinese traveler trends and behavior
News / Online
Getting ahead of Chinese traveler trends and behavior
By Linda Fox | May 24, 2023
The reopening of China at the beginning of the year resulted in an immediate booking spike. Now new... Read More
Is pent-up travel demand at an end? It depends
News / Online
Is pent-up travel demand at an end? It depends
By Johanna Jainchill – Travel Weekly | May 24, 2023
Analyses from Mastercard and Bank of America found the answer varies by travel segment and could... Read More
Despegar gets boost from travel packages in Q1
News / Online
Despegar gets boost from travel packages in Q1
By Linda Fox | May 22, 2023
Reporting first quarter results for 2023, the company said travel demand in Latin America continues to... Read More
RaizUp launches DEI certification for travel companies
News / Online
RaizUp launches DEI certification for travel companies
By Mitra Sorrells | May 22, 2023
RaizUp’s certification process begins with assessments based on data analysis, interviews and surveys,... Read More
Grab looks to further efficiency gains via generative AI
News / Online
Grab looks to further efficiency gains via generative AI
By Linda Fox | May 19, 2023
During the Singapore-based company's first quarter 2023 earnings, co-founder, chairman and chief... Read More
5 things to know about the travel experiences market
News / Online
5 things to know about the travel experiences market
By Phocuswright Research | May 19, 2023
Travel experiences remain highly popular, but changing regulation, policy and consumer demands in... Read More
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From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More