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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Online

Fliggy wants to help overseas travel companies market to Chinese tourists

By Mitra Sorrells | September 21, 2023

The Alibaba subsidiary is adding new tools and services to help travel partners, particularly those in... Read More

News / Online

Airbnb announces new system to verify listings

By Derek Catron | September 21, 2023

Verified listings will be denoted by an icon starting in February for the U.S., Canada, Australia, the... Read More

News / Online

Hopper-Turo partnership brings car-sharing to booking platform

By Derek Catron | September 21, 2023

Turo also has partnerships with Kayak, to make its cars available on that site, and Capital One and... Read More

News / Online

HomeToGo creates chief investment role for further M&A activity

By Linda Fox | September 20, 2023

Bodo Thielmann has joined HomeToGo as chief investment director after previous stints at OYO Vacation... Read More

News / Online

Paramount teams up with travel startup for "Emily in Paris" trips

By Morgan Hines | September 20, 2023

In this latest example of "set-jetting" initiatives, travel startup Dharma will manage the... Read More

News / Online

Booking.com dominates review market share but is losing ground to Google

By Linda Fox | September 20, 2023

The Shiji Reviewpro Guest Experience Benchmark for Q2 2023 found overall consumer satisfaction with... Read More

News / Online

Booking.com prepares to launch credit card in U.S.

By Mitra Sorrells | September 19, 2023

The online travel agency has brought in a former JPMorgan Chase executive to lead the effort and is... Read More

From Our Partners / Online

Optimizing profits and customer experience for online travel purchases

By Cristina Polo | September 19, 2023

Travel suppliers can drive more revenue and provide a better experience for their customers if they... Read More

News / Online

Kayak, Tripadvisor on growing their in-house media studios

By Morgan Hines | September 19, 2023

In the last two years both Kayak and Tripadvisor have created content studios that are becoming a... Read More

From Our Partners / Online

How booking sites and travel agencies can maximize e-commerce profitability

By Carl Bleich - Bloomreach | September 18, 2023

Discover effective strategies for booking sites and agencies to maximize e-commerce profitability.... Read More

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News / Technology

Architecture, pace, culture: Navigating travel's AI transition

News / Finance

Juniper Group acquires Deem from Travelport

News / Startups

AI-powered Mindtrip expands to Europe

News / Finance

Perk secures $300M in finance for product and technology investment

News / Technology

Priceline updates Penny AI assistant with Claude

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More