Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Hotels can afford to be greedy as 2021 enters its final quarter
Opinion / Distribution
Hotels can afford to be greedy as 2021 enters its final quarter
By Carolyn Corda - Adara | October 4, 2021
Predictable travel behaviors of the past are no longer and hotel marketers have formed a habit of attracting the bookings that they can in the short term, in case something changes in the future for the... Read More
The Phocuswright Conference 2021 - a program for a new era
News / Online
The Phocuswright Conference 2021 - a program for a new era
By PhocusWire | October 1, 2021
Now is travel’s renaissance as it wakens to greater energy and bright possibilities – a time to engage with colleagues, customers and partners with fresh perspective. Read More
VIDEO: Using travel payments to gain loyalty and increase conversions
News / Technology
VIDEO: Using travel payments to gain loyalty and increase conversions
By PhocusWire | October 1, 2021
Refunds and chargebacks have exploded during the pandemic, causing cash flow challenges for online travel intermediaries. Read More
VIDEO: Customer acquisition in alternative accommodation
News / Distribution
VIDEO: Customer acquisition in alternative accommodation
By PhocusWire | September 30, 2021
The promise of convenience and not having to rub shoulders with other guests was enough to give the sector a much-needed boost after traveler volumes collapsed at the onset of COVID-19. Read More
airbnb-rate-plans-hotel-strategy
News / Online
Airbnb revives hotel strategy, moves closer to rival OTA model
By Mitra Sorrells | September 29, 2021
Airbnb is beta testing new rate plans with an eye on attracting more hotels and better competing with online travel agencies. Read More
cover-genius-72-million-investment
News / Technology
Cover Genius secures $72M for global expansion bid
By Kevin May | September 29, 2021
The Australia-based company got backing for the Series C round from Sompo Holdings, which led the investment. G Squared and existing investors also participated. Read More
Rebuilding growth a priority, so is reviving Southeast Asia's pre-pandemic dynamism
News / Online
Rebuilding growth a priority, so is reviving Southeast Asia's pre-pandemic dynamism
By Phocuswright Research | September 29, 2021
Mirroring developments throughout the Asia Pacific region, innovation in digital technology will boost the travel recovery in Southeast Asia, particularly among younger demographics. Read More
amadeus-webinar-sept-2021-retailing-2
Event / Distribution
Event listing webinar modern retailing
September 28 2021
What role will technologies like NDC play in this transformation of airline distribution? Should we accelerate, start or stop NDC? On Demand
Do online travel agencies suffer from brand blindness?
Opinion / Online
Do online travel agencies suffer from brand blindness?
By Chris Torres - Tourism Marketing Agency | September 27, 2021
To grow a successful brand, online travel agencies need to refocus how they brand and market their services. Read More
Travel app downloads surpass 2019 numbers, Hopper ranks top booking app
News / Online
Travel app downloads surpass 2019 numbers, Hopper ranks top booking app
By Jill Menze | September 27, 2021
According to a report from SensorTower, top travel booking apps exceeded 10.6 million downloads in Q2 2021 – an 81% jump compared to 2019. Read More
VIDEO: A time for product to take center stage
News / Technology
VIDEO: A time for product to take center stage
By PhocusWire | September 24, 2021
Nobody wants to say that took advantage of a global crisis - but the reality is that the last 20 months have seen a number of companies use the time to think deeply about their strategy. Read More
sounding-off-131-tripadvisor
Interview / Online
Sounding Off: Tripadvisor Plus changes show the complexity of travel subscriptions
By PhocusWire | September 24, 2021
Tripadvisor's U-turn this week on the structure of Plus raises more questions than it answers about consumer and brand desire for subscription programs. Read More
Trip.com Group takes advantage of domestic travel return
News / Online
Trip.com Group takes advantage of domestic travel return
By Kevin May | September 24, 2021
Executive chairman James Liang says the Chinese domestic travel market has been encouraging for the company and it sees great potential in international markets. Read More
RateGain to acquire hotel distribution provider MyHotelShop
News / Technology
RateGain to acquire hotel distribution provider MyHotelShop
By Kevin May | September 23, 2021
MyHotelShop was created in Germany in 2012 and provides tools and services to hotels to help increase their direct sales. Read More
A temperature check on vacation rentals
Opinion / Online
A temperature check on vacation rentals
By Marcus Rader - Hostaway | September 22, 2021
Vacation rentals were the undoubtable success story of the travel industry in the first year of the pandemic. But it's a useful time to reflect on reality. Read More
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