Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

tripadvisor-q4-fy-2021
News / Online
Tripadvisor makes moves to spin off Viator
By Mitra Sorrells | February 16, 2022
In its Q4 and full-year 2021 financial report, Tripadvisor says it has filed a confidential S-1 with the U.S. Securities and Exchange Commission related to a possible initial public offering of... Read More
marriott-direct-bookings
News / Distribution
Marriott direct booking share up vs. OTA channels
By Linda Fox | February 16, 2022
GDS share of bookings have taken the "biggest dip" while OTAs benefited from the increase in leisure business Read More
Airbnb ends 2021 with 25% revenue growth over 2019
News / Online
Airbnb ends 2021 with 25% revenue growth over 2019
By Jill Menze | February 15, 2022
Despite the continued effects of the pandemic, Airbnb posted record Q4 numbers and said 2021 was the best year in its history. Read More
Booking.com ignites anger after customer service outsource move
News / Technology
Booking.com ignites anger after customer service outsource move
By Kevin May | February 14, 2022
The Booking Holdings-owned brand will use global customer service provider Majorel to handle its call center operations, with the exception of staff at its Manchester and Amsterdam locations. Read More
Top drivers of conversion for short-term renters
News / Distribution
Top drivers of conversion for short-term renters
By Phocuswright Research | February 14, 2022
Even regular short-term rental (STR) users are likely to have a hybrid consideration set, comparing rental options alongside hotels. Read More
expedia-group-q4-fy-2021
News / Online
Expedia Group closes 2021 with record Q4 profitability
By Mitra Sorrells | February 11, 2022
Expedia Group CEO Peter Kern expresses optimism about 2022, calling it a year for innovation and delivery for the company. Read More
In The Big Chair - Werner Georg Kunz-Cho of Fareportal
Interview / Online
In The Big Chair - Werner Georg Kunz-Cho of Fareportal
By Linda Fox | February 10, 2022
With an earlier career in aviation (Swiss, Lufthansa and CityBird) and other travel intermediaries, Kunz-Cho has been with Fareportal since 2012 as chief operating officer and co-CEO from 2017. Read More
Short-term rentals no longer "alternative" - but how will the sector push on?
Opinion / Online
Short-term rentals no longer "alternative" - but how will the sector push on?
By Vince Breslin - Uplisting | February 10, 2022
These are the factors driving the continued growth of the sector and how the industry can respond to better serve the needs of customers. Read More
wander-series-a
News / Online
Wander raises $20M to grow its luxury rental inventory
By Mitra Sorrells | February 10, 2022
Founded in early 2021, Wander purchases homes and outfits them with extensive work-from-home technology, wellness equipment and a Tesla. Read More
Trivago eyes growth through tech innovation and broadening products
News / Online
Trivago eyes growth through tech innovation and broadening products
By Linda Fox | February 9, 2022
The metasearch giant sees travel demand coming back in the spring and expects a less volatile recovery during 2022. Read More
booking-russia-fine
News / Online
Booking.com to pay $17M fine to Russian competition regulator
By Linda Fox | February 8, 2022
Russian regulators warned the online accommodation giant in late 2019, saying it had violated competition law. Read More
Locomote raises $3M round, plots life as independent company
News / Technology
Locomote raises $3M round, plots life as independent company
By Kevin May | February 8, 2022
Locomote is putting its brief period as a Travelport-owned company behind it with the new investment round, calling itself an Uber Of Business Travel. Read More
hopper-siteminder-partnership
News / Distribution
Hopper ramps up hotel inventory via SiteMinder deal
By Mitra Sorrells | February 7, 2022
The partnership means SiteMinder’s more than 33,000 hotels in 150 countries can now opt to make their properties visible in Hopper’s mobile marketplace.   Read More
Startup Stage: Places Dot adds AI to content problems in experiences
Interview / Online
Startup Stage: Places Dot adds AI to content problems in experiences
By Jill Menze | February 7, 2022
Places Dot provides well-crafted answers to all content related problems: what, how, why, where. From generation (content) to justification (insights) to deployment (platforms). Read More
The 2022 business traveler: anxious to travel but also anxious to travel
From Our Partners / Distribution
The 2022 business traveler: anxious to travel but also anxious to travel
By Paul Barron - Amadeus Hospitality | February 4, 2022
As business travel returns, what trends are already emerging for this segment and what implications do they have on the hospitality industry? Read More
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