Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

News / Online

Despegar sees Latin America market recovery by year end

By Linda Fox | March 16, 2023

Despegar has launched packages functionality and redesigned its mobile app, which currently accounts for about half of bookings. Read More

News / Online

TUI to launch loyalty program built on guest “convenience”

By Linda Fox | March 8, 2023

Sebastian Ebel, speaking at ITB in Berlin, says he has been impressed with what hotel groups such as Hilton have done, describing its program as a "convenience product." Read More

News / Online

Trip.com Group sees outbound travel demand surge

By Mitra Sorrells | March 7, 2023

The company says demand for outbound travel is continuing to accelerate in the first months of this year, with bookings up more than 300% compared with the same period last year. Read More

News / Online

Campsited launches company-perk program for work in nature

By Kathryn Walson | March 7, 2023

Founded in 2014 in Dublin, Campsited says it vets properties for Wi-Fi availability and suitable working and living amenities. Read More

News / Startups

Roch Ventures joins TravelPerk and Flixbus founders in WeSki funding

By Linda Fox | March 6, 2023

The size of the investment has not been disclosed, but at launch Roch Ventures said it was targeting roughly 15 companies with its €100 million fund. Read More

News / Online

When will travel agencies deliver the “Connected Trip”?

By Christian Watts - Magpie | March 6, 2023

Will it be Booking.com, Expedia or an AI startup that finally develops an app that helps you from the start of booking a trip until you get home again? Read More

Opinion / Online

How digital transformation is shaping travel insurance

By Sasha Gainullin - Battleface | March 3, 2023

Technology changed how we book and pay for travel, and now digital transformation is set to remove payment friction and alter the entire insurance process. Read More

News / Online

Optimism abounds for the women-led travel agent channel

By Phocuswright Research | March 3, 2023

Phocuswright's latest report, U.S. Travel Agents: Optimism Abounds, focuses on the current state of the travel agent community. Read More

News / Online

European regulators agree on rentals data sharing approach

By Linda Fox | March 2, 2023

Ministers for competitiveness agreed on the approach as part of a wider strategy for a “balanced tourism ecosystem.” Read More

Interview / Online

In The Big Chair - Caesar Indra of Traveloka

By Linda Fox | February 28, 2023

Caesar Indra joined Indonesia-based Traveloka in 2012 to develop the flights product at a time when the company offered only domestic routes with 10 carriers. Read More

News / Online

Expedia looks to Asia Pacific to rebuild business in region

By Yeoh Siew Hoon - WebinTravel | February 27, 2023

Increasing loyalty members and app users and doubling down on its B2B will be the key thrusts of Expedia’s strategy in Asia Pacific as it rebuilds in the region after the pandemic. Read More

News / Technology

Expedia, Microsoft and travel experts on ChatGPT

By Mitra Sorrells | February 27, 2023

Listen to PhocusWire's first LinkedIn Audio event, with executives from Expedia and Microsoft and Kayak co-founder Paul English discussing the potential use of ChatGPT in travel. Read More