Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Influencers v. advertisers - why travel marketing is transforming
Opinion / Online
Influencers v. advertisers - why travel marketing is transforming
By Noa Greenfield - Travelier | June 5, 2023
Today’s travelers are turning to social media to inspire their next trip; travel markets should adapt accordingly. Read More
Trip.com unveils Trekki NFT to unite travel and Web3
News / Online
Trip.com unveils Trekki NFT to unite travel and Web3
By Linda Fox | June 5, 2023
Later this year the Singapore-based brand plans to sell 10,000 dolphin-themed NFTs, with its benefits tied to how much the token holder travels. Read More
Kayak launches “best time to travel” tool
News / Online
Kayak launches “best time to travel” tool
By Derek Catron | June 2, 2023
The “Best Time to Travel” tool incorporates predictive data from Kayak’s billions of travel queries to forecast future flight and hotel prices, allowing travelers to compare predicted pricing against... Read More
LGBTQ+ travelers' destination choice influenced by current affairs
News / Online
LGBTQ+ travelers' destination choice influenced by current affairs
By Linda Fox | June 2, 2023
Research from Booking.com reveals that 80% of U.S. LGBTQ+ travelers say they must consider their safety, up from 65% in 2022. Read More
What travel companies can do to keep banks’ trust
News / Online
What travel companies can do to keep banks’ trust
By Bob Kaufman – ConnexPay | June 2, 2023
Banks become more conservative at times of economic unrest. The companies that bear the brunt of that conservatism are those that banks term “high risk” — and that unfortunately includes much of the... Read More
Phocuswright debuts updated interactive travel data tool
News / Online
Phocuswright debuts updated interactive travel data tool
By PhocusWire | June 2, 2023
Known as Phocal Point, the platform makes it easy for users to create custom interactive charts and interpret travel data by segment, channel, device, region and country.   Read More
GetYourGuide nabs $194M for global expansion, more AI development
News / Online
GetYourGuide nabs $194M for global expansion, more AI development
By Mitra Sorrells | June 1, 2023
Along with a newly-launched ChatGPT plugin, GetYourGuide is exploring a variety of use cases for generative AI to help travelers, supply partners and its internal operations. Read More
Former Sabre exec Traci Mercer on her new role at Priceline
News / Online
Former Sabre exec Traci Mercer on her new role at Priceline
By Mitra Sorrells | May 31, 2023
In her new role as senior vice president and head of accommodations for Priceline, Traci Mercer discusses her priorities for growing the brand, opportunities in the B2B space and the importance of... Read More
China's Letsfly to “go deep” into low-cost airline content
News / Technology
China's Letsfly to “go deep” into low-cost airline content
By Yeoh Siew Hoon – Web In Travel | May 30, 2023
The flight platform, which started in 2014, is now connected to 50 low-cost carriers and aims to increase that to 60 by the third quarter.   Read More
Microsoft: New AI plugins coming from Tripadvisor, Trip.com, Skyscanner and more
News / Technology
Microsoft: New AI plugins coming from Tripadvisor, Trip.com, Skyscanner and more
By Mitra Sorrells | May 30, 2023
Five travel brands are among the companies developing AI plugins accessible in both ChatGPT and all of Microsoft's products including Bing search. Read More
eDreams boosts revenue and subscription members, narrows loss
News / Online
eDreams boosts revenue and subscription members, narrows loss
By Linda Fox | May 26, 2023
The company described its Prime subscription service as a “key driver” of its success and said it added 1.7 million new subscribers, bringing the total to 4.3 million. Read More
Travel’s ChatGPT adventure raises hopes and questions
News / Technology
Travel’s ChatGPT adventure raises hopes and questions
By Derek Catron | May 26, 2023
PhocusWire’s latest roundup of how travel companies are utilizing ChatGPT shows a wide range of approaches.   Read More
Google unveils generative AI boost to search
News / Online
Google unveils generative AI boost to search
By Linda Fox | May 24, 2023
During its Google Marketing Live event this week the company shared a number of updates including an example of how its search generative experience could work. Read More
Hopper partners on travel portal with Australia’s biggest bank
News / Online
Hopper partners on travel portal with Australia’s biggest bank
By Derek Catron | May 24, 2023
The expansion of travel features in CommBank’s app will integrate with Hopper via the company’s B2B initiative, Hopper Cloud.   Read More
JPMorgan Chase using travel playbook to build lifestyle product
News / Online
JPMorgan Chase using travel playbook to build lifestyle product
By Linda Fox | May 24, 2023
The bank, which launched ChaseTravel.com last year, said travel sales volume was about $8 billion in 2022 and estimated it will be $10 billion this year. Read More
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