Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Online travel giants seeking to mix up marketing channels
News / Online
Online travel giants seeking to mix up marketing channels
By Linda Fox | August 15, 2023
Online travel giants Booking Holdings, Expedia Group and Airbnb increased marketing investment marginally in Q2 as all strive to make the most of direct channels. Read More
Trends, product updates and launch news from GBTA
News / Technology
Trends, product updates and launch news from GBTA
By PhocusWire | August 14, 2023
The gathering of the global business travel industry is getting underway in Dallas, and we’ve rounded up some of the key announcements from travel management companies and technology players. Read More
Go City’s Owen, Tiqets’ Elzinga on the outlook and opportunity for experiences
News / Online
Go City’s Owen, Tiqets’ Elzinga on the outlook and opportunity for experiences
By PhocusWire | August 14, 2023
Tiqets founder and president Luuc Elzinga and Go City CEO Jon Owen discuss strategies to drive loyalty, the importance of tailoring products and payments to the user and other opportunities in the... Read More
How online travel agencies plan to win and retain customers
News / Online
How online travel agencies plan to win and retain customers
By Phocuswright Research | August 8, 2023
Mobile has become one of the biggest strategic focus areas for online travel agencies, as they look drive more direct customer interaction to reduce their marketing spend and their reliance on Google. Read More
Influencers are a new class of travel agents — but lack the right tools
Opinion / Online
Influencers are a new class of travel agents — but lack the right tools
By Betsy Mulé – F-Prime Capital | August 7, 2023
Influencers have become a new breed of travel agent, yet they need a way to monetize their efforts, and travelers need the details to recreate their favorite influencers’ experiences for themselves. Read More
Booking’s Fogel sees signs of “record summer travel season”
News / Online
Booking’s Fogel sees signs of “record summer travel season”
By Derek Catron | August 3, 2023
Booking Holdings enjoyed record gross travel bookings in Q2, but CEO Glenn Fogel sees even better things coming based on July figures.   Read More
Expedia Group sees cause for optimism in record Q2 earnings
News / Online
Expedia Group sees cause for optimism in record Q2 earnings
By Derek Catron | August 3, 2023
While revenues slowed and fell below analysts’ estimates, CEO Peter Kern saw promise in Expedia Group’s plans for the rest of the year.   Read More
EaseMyTrip expands through three acquisitions in India
News / Online
EaseMyTrip expands through three acquisitions in India
By Linda Fox | August 3, 2023
The acquisitions, which will be paid for by equity shares, are Guideline Travels Holidays, TripShope Travel Technologies and Dook Travels and are part of EaseMyTrip's growth strategy. Read More
MakeMyTrip reports gains across air, hotels and buses
News / Online
MakeMyTrip reports gains across air, hotels and buses
By Linda Fox | August 1, 2023
Rajesh Magow, group chief executive, said the company had hit "all-time high gross bookings and profits." Read More
Travel's path to smoother payments and how data helps
News / Online
Travel's path to smoother payments and how data helps
By Linda Fox | August 1, 2023
While advances in technology as well as payment mechanisms are helping remove friction for both consumers and businesses, there is still a long way to go, according to travel payment experts. Read More
American Airlines plans NDC acceleration
News / Distribution
American Airlines plans NDC acceleration
By Robert Silk – Travel Weekly | July 31, 2023
Buoyed by early success with its NDC strategy, American Airlines is gearing up to remove more fares from legacy GDSs. Read More
How TripNinja’s multi-city flight solution is driving revenue for Webjet
News / Technology
How TripNinja’s multi-city flight solution is driving revenue for Webjet
By Mitra Sorrells | July 28, 2023
Webjet acquired TripNinja in 2021 and since integrating its multi-city flight product revenue per search is up 125% and average fares are down 30%.     Read More
United to pull basic economy fares from Edifact
News / Technology
United to pull basic economy fares from Edifact
By Robert Silk | July 27, 2023
United basic economy fares for domestic and some international flights will now only be offered through its website, app or NDC-enabled channels. Read More
Hopper hooks Nubank for travel portal partnership
News / Online
Hopper hooks Nubank for travel portal partnership
By Linda Fox | July 27, 2023
The Nubank travel portal will sit within its shopping platform, which acts as the company’s marketplace for consumers to access financial planning services. Read More
Buy now, pay later travel solution Uplift acquired for $100M
News / Online
Buy now, pay later travel solution Uplift acquired for $100M
By Mitra Sorrells | July 27, 2023
Upgrade, which offers banking, credit and payment products directly to consumers, has acquired Uplift, which provides solutions used by more than 300 airlines, cruise lines and hotel chains in the U.S.... Read More
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