Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Nezasa raises $4.7M to boost international growth
News / Startups
Nezasa raises $4.7M to boost international growth
By Mitra Sorrells | July 26, 2023
Nezasa said the new investments strengthen the travel technology company's international growth strategy and accelerate the path to profitability. Read More
Expedia Group inks Walmart as major new B2B customer
News / Online
Expedia Group inks Walmart as major new B2B customer
By Derek Catron | July 25, 2023
New partnership brings together one of the world’s biggest OTAs with its biggest retailer. Could Amazon be next? Read More
Trip.com unveils AI travel assistant focused on personalization
News / Technology
Trip.com unveils AI travel assistant focused on personalization
By Web in Travel | July 25, 2023
By interpreting user input and responding with rich text, images and related pages, TripGenie represents a significant step towards a “super AI assistant” for users. Read More
Report: Travelers vs. tech - Fostering a traveler-centric approach to innovation
From Our Partners / Technology
Report: Travelers vs. tech - Fostering a traveler-centric approach to innovation
By Cathy Walsh - PhocusWire | July 25, 2023
This white paper, produced by PhocusWire and Allianz Partners, provides a traveler-centric review of three key trends impacting travel: ChatGPT/AI travel assistants, fintech and the future of travel... Read More
How Chinese OTAs turned around 3 years of COVID isolation
News / Online
How Chinese OTAs turned around 3 years of COVID isolation
By Gary Bowerman - Phocuswright | July 24, 2023
Phocuswright analyst Gary Bowerman explores the strategies Chinese OTAs have taken to remain competitive over the last few years.   Read More
Hotel bookings via mobile device continue to edge north
News / Online
Hotel bookings via mobile device continue to edge north
By Linda Fox | July 21, 2023
Affilired has been charting the rise in hotel bookings via mobile in recent years and reported a marked increase in the first quarter of 2023. Read More
Justt- Launch pitch at Phocuswright Europe 2023
Interview / Startups
Justt- Launch pitch at Phocuswright Europe 2023
By PhocusWire | July 21, 2023
Justt combines industry expertise with machine learning to fight fraudulent chargebacks.   Read More
Aeronology launches new global marketplace for ticket services
News
Aeronology launches new global marketplace for ticket services
By Mitra Sorrells | July 20, 2023
Australia-based Aeronology, a PhocusWire Hot 25 Travel Startup for 2023, has launched AeroTickets, which it says is the world’s first “global ticket center solution.” Read More
Why airlines must move beyond filed fares for modern retailing
Opinion / Technology
Why airlines must move beyond filed fares for modern retailing
By Rob Schorn - ATPCO | July 19, 2023
Although a majority of dynamically adjusted fares rely on filed content, the pre-filing process limits the flexibility of an airline to create personalized dynamic offers for its customers. Read More
HolidayPirates announces virtual tour operations, maintains social strategy
News / Online
HolidayPirates announces virtual tour operations, maintains social strategy
By Linda Fox | July 19, 2023
HolidayPirates carried out a soft launch of its new flight plus hotel package service in Italy before extending it to the Netherlands last month. Read More
Checkfront and Rezdy merge in significant tech deal in tours, activities and attractions
News / Technology
Checkfront and Rezdy merge in significant tech deal in tours, activities and attractions
By Stephen Joyce and Janelle Visser - Arival | July 18, 2023
CEOs Jason Morehouse and Chris Atkin share the details of the recent deal, which brings two in-destination experience sector booking system providers together under one company.   Read More
Travel leaders talk about the innovations that excite them
News / Technology
Travel leaders talk about the innovations that excite them
By Derek Catron | July 18, 2023
Karen Bolda of Expedia, Ross Veitch of Wego Group and Philip Yan of Alibaba Fliggy spoke about the travel tech innovations they’re watching at Phocuswright Europe 2023.     Read More
Expedia Group lays off staff in U.S. and abroad
News / Online
Expedia Group lays off staff in U.S. and abroad
By Mitra Sorrells | July 17, 2023
Beginning last Wednesday there are multiple posts on social media from people who say they were Expedia Group employees and have been laid off, and the company has confirmed the layoffs but would not... Read More
Travel’s top TV ads reflect surge in demand
News / Online
Travel’s top TV ads reflect surge in demand
By Derek Catron | July 14, 2023
EDO measured online consumer engagement to uncover the $1.2 trillion travel industry’s most effective advertisers, creatives and media environments from the past year.   Read More
Trvlr - Launch pitch at Phocuswright Europe 2023
Interview / Startups
Trvlr - Launch pitch at Phocuswright Europe 2023
By PhocusWire | July 14, 2023
Trvlr is a booking platform that directly links agencies and hotels and fully automates commission payments. Read More
The Phocuswright Conference 2026