Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Booking.com terminates many partnerships with content creators
News / Distribution
Booking.com terminates many partnerships with content creators
By Abby Crotty | May 23, 2025
Content creators were informed via email, which also had instructions for joining Booking.com's third-party affiliate program. Read More
PhocusWire's weekly travel tech news briefs: Bolt, SITA, Google and more...
News / Technology
PhocusWire's weekly travel tech news briefs: Bolt, SITA, Google and more...
May 23, 2025
Keep up with all the latest people, partner and product news from around the global travel industry. Read More
Hotel ID initiative launched to simplify industry communications
News / Distribution
Hotel ID initiative launched to simplify industry communications
By Linda Fox | May 22, 2025
The non-profit Hospitality ID initiative aims to tackle the challenges faced by hotels, travel and technology suppliers and booking platforms when communicating with each other. Read More
Swiss regulator orders Booking.com to cut commission rates 25%
News / Distribution
Swiss regulator orders Booking.com to cut commission rates 25%
By Abby Crotty | May 22, 2025
The regulator said the ruling was “necessary,” as the parties were unable to reach an agreement after “intensive negotiations.”  Read More
Rapid Fire with Nicolas Martiquet of Amadeus
News / Online
Rapid Fire with Nicolas Martiquet of Amadeus
By Morgan Hines | May 22, 2025
As we count down to Phocuswright Europe, PhocusWire is shining the spotlight on a selection of conference speakers in a series of Q&As. Read More
4 scenarios on the future of agentic AI in travel
Opinion / Technology
4 scenarios on the future of agentic AI in travel
By Mario Gavira | May 22, 2025
Mario Gavira outlines future scenarios amid the evolution of agentic AI in travel—and provides key recommendations for how OTAs can respond. Read More
Expedia Group’s Ariane Gorin opens up about first year as CEO
News / Online
Expedia Group’s Ariane Gorin opens up about first year as CEO
By Morgan Hines | May 21, 2025
Ariane Gorin, CEO of Expedia Group, looks back on her first year in the role in an interview with PhocusWire. Read More
WiT Queenstown to debut in 2026
News / Online
WiT Queenstown to debut in 2026
By PhocusWire | May 21, 2025
The one-day event, which aims to spark innovation in travel technology, will be held in partnership with not-for-profit organization Technology Queenstown. Read More
Fly Fairly acquires travel discovery engine LFG
News / Startups
Fly Fairly acquires travel discovery engine LFG
By Abby Crotty | May 20, 2025
Fly Fairly said the acquisition supports its mission to become the "most flexible" online travel agency. Read More
Trip.com Group increases Q1 revenue, inbound travel bookings surge 100%
News / Online
Trip.com Group increases Q1 revenue, inbound travel bookings surge 100%
By Linda Fox | May 20, 2025
Trip.com Group said South Korea, Thailand, Malaysia and Indonesia are some of the fastest growing source markets as it reported Q1 2025 earnings.  Read More
Travel’s persistent cybersecurity problem, and why it could get worse
News / Online
Travel’s persistent cybersecurity problem, and why it could get worse
By Matthew Parsons | May 20, 2025
Rapid advances in travel technology and distribution are emboldening hackers and leading to more sophisticated attacks. Read More
Former Expedia Group CFO Eric Hart returns to lead strategy, business development
News / Online
Former Expedia Group CFO Eric Hart returns to lead strategy, business development
By Morgan Hines | May 19, 2025
Hart left Expedia Group in 2022 after 13 years in various roles, including as chief financial officer and chief strategy officer. Read More
Startup Stage: VanityPass aims to redesign loyalty rewards for younger travelers
Interview / Startups
Startup Stage: VanityPass aims to redesign loyalty rewards for younger travelers
By Morgan Hines | May 19, 2025
VanityPass is working to revolutionize the travel perks that often come as part of a credit card loyalty program. Read More
Ancillaries in the vacation rentals sector: 'The new frontier'?
News / Distribution
Ancillaries in the vacation rentals sector: 'The new frontier'?
By Abby Crotty | May 19, 2025
Guests are looking for more from their vacations—what will it take for the STR sector to fully embrace alternative revenue streams? Read More
Prosus completes acquisition of Despegar
News / Online
Prosus completes acquisition of Despegar
By Linda Fox | May 16, 2025
Terms of the deal include a subsidiary of Prosus merging with Despegar with the Latin America-based OTA become a private company and delisting from the New York Stock Exchange. Read More
The Phocuswright Conference 2026