Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

modern-companies-disrupt-business-travel
From Our Partners / Online
How modern companies are disrupting business travel
By Travelstop | March 4, 2020
For decades, people had two ways to make travel arrangements. There’s the DIY approach, beloved by individual travellers for its budget-friendliness and accommodation of various preferences. And there’s... Read More
Lanes & Planes lands $10M to expand customer base, develop corporate travel tech
News / Startups
Lanes & Planes lands $10M to expand customer base, develop corporate travel tech
By Linda Fox | March 3, 2020
The round was led by Battery Ventures, with DN Capital and Connect Ventures, an existing investor, also participating. Read More
As travel giants circle, understanding the economics in tours and activities is vital
Opinion / Distribution
As travel giants circle, understanding the economics in tours and activities is vital
By Olan O'Sullivan - TrekkSoft | March 3, 2020
In the past 24 months, the tours and activities sector has moved from, to borrow a Cinderella analogy, the cinders to the palace, where its untapped potential has moved into the sights of major travel... Read More
Corporate travel industry could see $47B per month hit from coronavirus
News / Distribution
Corporate travel industry could see $47B per month hit from coronavirus
By Linda Fox | March 2, 2020
In a GBTA survey, two thirds of companies have cancelled a “few” meetings or events while 18% say they have cancelled “many” and 25% have cancelled “some.” Read More
eDreams Odigeo anticipates financial disruption from coronavirus slowdown
News / Online
eDreams Odigeo anticipates financial disruption from coronavirus slowdown
By Steven Lerner | February 27, 2020
Despite posting positive metrics for the first nine months of fiscal year 2020, eDreams Odigeo is raising the alarm over the rise of the COVID-19 coronavirus.   Read More
Booking Holdings reports positive 2019, braces for coronavirus impact
News / Online
Booking Holdings reports positive 2019, braces for coronavirus impact
By Steven Lerner | February 26, 2020
Booking Holdings is expecting a “significant and negative impact” for the first quarter of 2020 due to the COVID-19 coronavirus.   Read More
expedia-group-layoffs
News / Online
Expedia cuts about 3,000 jobs
By Jamie Biesiada - Travel Weekly | February 26, 2020
Expedia Group is laying off about 12% of its workforce and streamlining operations. Read More
Debunking the myths of the Next Generation Storefront for airlines
From Our Partners / Distribution
Debunking the myths of the Next Generation Storefront for airlines
By Anne Kolodziej - ATPCO | February 24, 2020
As with any industry-disrupting innovation, good news travels fast but misinformation flies at Mach speed. Such is the case with the Next-Generation Storefront, or NGS.  Read More
The new guest-centric look of loyalty for hotels
News / Online
The new guest-centric look of loyalty for hotels
By Mitra Sorrells | February 24, 2020
Hospitality companies both large and small are revamping their loyalty programs to focus on serving the needs of their guests. Read More
Hotel loyalty bookings in U.S. reach all-time high
News / Distribution
Hotel loyalty bookings in U.S. reach all-time high
By Donna M. Airoldi  | February 20, 2020
According to Kalibri Labs, loyalty-related U.S. hotel bookings in 2019 increased 7.6% year-over-year to 56.2%, the highest figure on record. Read More
How I Got Here, episode 25 - Wen-Wen Lam of NexTravel
Interview / Online
How I Got Here, episode 25 - Wen-Wen Lam of NexTravel
By PhocusWire | February 20, 2020
Mozio's David Litwak and Kevin May from PhocusWire are joined by Wen-Wen Lam, co-founder and CEO of NexTravel, a business travel platform based in the U.S. Read More
travel-brands-super-apps
News / Distribution
Where travel brand loyalty sits in a super app world
By Linda Fox | February 18, 2020
It’s hard for major travel brands to ignore super apps given the huge volume of consumers that they attract and their high-frequency usage. Read More
Loyalty goes the extra mile in travel
Opinion / Online
Loyalty goes the extra mile in travel
By Dana Rosenberg - Mastercard | February 18, 2020
Travel brands are going beyond simple rewards to redefine loyalty programs around customer service, customer journeys and customer trust. Read More
Stand out with creative to win with today’s travel consumers
From Our Partners / Online
Stand out with creative to win with today’s travel consumers
By Facebook Business | February 18, 2020
As machine learning becomes increasingly sophisticated at finding relevant travelers throughout the journey, it’s now more important than ever for advertisers to invest in creative that captures... Read More
chinese currency
News / Online
Trip.com Group wants $1.2B loan as coronavirus tests China’s economy
By Steven Lerner | February 17, 2020
As companies in China grapple with the economic impact of the coronavirus outbreak, the country’s largest online travel agency aims to gauge investor risk appetite.   Read More
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