Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

News / Online

COVID-19 exposes opportunities to improve travel products and customer services

By Marissa Trew - WiT | April 14, 2020

As travel companies deal with the impact of the coronavirus, they are finding it has shed light on weaknesses in the value chain and highlighted the need for collaboration. Read More

News / Distribution

REPORT: COVID-19 Hotel Forecast - Singapore

By PhocusWire | April 14, 2020

Singapore provides an excellent example of how the hotel industry is impacted by the interplay of viral spread, government policy and social behavior – both at home and outside its borders. Read More

News / Online

Tripadvisor, Airbnb and many others switch to virtual tours and activities

By Kevin May | April 13, 2020

As demand for tours and activities has fallen away to almost nothing in many countries around the world, a string of brands are putting their efforts into temporarily digitizing their products. Read More

Opinion / Online

This too shall pass - but travel will need to adjust

By Kaushal Gandhi - FABgetaways | April 13, 2020

With all the uncertainty around, the industry braces itself for the only certain outlook: change. We are about to witness massive shifts in travel patterns and consumer behavior. Read More

Interview / Online

Sounding Off: Google won't change - it'll need its biggest customers post-coronavirus

By PhocusWire | April 10, 2020

It takes a very upbeat type of industry figure to think that Google will be remotely interested in helping out those that do not have the ability to quickly flood its coffers with marketing dollars... Read More

Opinion / Distribution

Cancellations are up 500% - how bad is it for vacation rentals?

By Margot Schmorak - Hostfully | April 10, 2020

The COVID-19 coronavirus pandemic is a game-changer for the vacation rental industry. The onslaught of negative headlines and uncharted territory has many vacation rental managers fearing... Read More

News / Online

Coronavirus places heightened concern on hygiene of short-term rentals

By Jill Menze | April 10, 2020

As guest concerns over cleanliness in vacation rentals mount, industry players are taking stock of how they keep properties safe. Read More

News / Distribution

U.K. regulator blocks Sabre acquisition of Farelogix

By Linda Fox | April 9, 2020

The U.K.'s Competition & Markets Authority has blocked Sabre's acquisition of Farelogix, citing concerns around innovation in the space. Read More

News / Technology

InPhocus, episode 5 - Showing your value when a crisis hits

By PhocusWire | April 9, 2020

Miriam Moscovici of BCD Travel discusses what's at stake for business travel, the importance of sustainability and why face-to-face meetings will make a return. Read More

News / Online

Airbnb decides to ban bookings in the U.K. after all

By Kevin May | April 9, 2020

Airbnb has temporarily halted bookings on the platform in the U.K., except for key workers and those with "essential stays." Read More

News / Distribution

ATPCO to help airlines integrate crisis messaging into flight shopping

By Mitra Sorrells | April 9, 2020

ATPCO has created new product attributes, known as "Reassurance UPAs," to enable airlines to communicate their passenger protection policies. Read More

News / Distribution

Sabre wins first U.S. stage of Farelogix acquisition antitrust case

By Kevin May | April 8, 2020

The U.S. Department of Justice launched its lawsuit in August last year, claiming the deal would eliminate competition that has, so far, "substantially benefited airlines and consumers." Read More

News / Distribution

REPORT: COVID-19 Hotel Forecast - New York City

By PhocusWire | April 7, 2020

Over the coming months, Phocuswright and the data science team at LodgIQ will evaluate a swath of hotel-related and other data across key metropolitan areas, beginning with New York City. Read More