Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

News / Online

Trip.com Group sees out 2020 with revenues halved, domestic leading recovery

By Kevin May | March 4, 2021

The company says the fourth quarter of 2020, when revenues were down 40% on 2019, reflected a narrowing of the declines from a pandemic-hit year as domestic travel continued its strong recovery. Read More

News / Technology

Sitecore acquires travel personalization platform Boxever

By Kevin May | March 3, 2021

Boxever was created in 2011 and built a digital optimization platform to use a brand's user data and combine it with artificial intelligence techniques to provide customer up-sell and cross-sell... Read More

News / Online

Traveloka mulls IPO avenue to take the Indonesian online giant to global markets

By Linda Fox | March 3, 2021

Traveloka says it is still considering listing in Indonesia but the U.S. provides global opportunities. Read More

News / Online

Short-term rental bookings boom in the U.K. after roadmap announcement

By Jill Menze | March 3, 2021

Following Boris Johnson's announcement that the U.K. would ease lockdown plans, short-term rental bookings jumped 88% over the week prior. Read More

News / Online

Expedia Group sells Classic Vacations packaging brand

By Jeri Clausing - Travel Weekly | March 2, 2021

Classic will operate as a standalone company, with president David Hu and his leadership team remaining in place; and its headquarters will stay in San Jose. Read More

News / Online

Expedia Group and Booking Holdings slashed marketing by $6B in 2020 (but Airbnb now makes an entrance)

By Kevin May | March 2, 2021

The body check on marketing spend by the two giants of online travel in 2020 ends a run of gradually slowing increases in prior years. Read More

Interview / Startups

STARTUP STAGE: Odyssey Travel App wants to democratize access to luxury travel

By Jill Menze | March 2, 2021

Odyssey Travel App is a premium travel platform that aims to democratize access to luxury hotels, car rental and other travel services directly from the provider to the user. Read More

From Our Partners / Distribution

Why you need to reimagine your revenue strategy - with forward looking data

By Gino Engels - OTA Insight | March 1, 2021

The number of variables impacting decisions today is making it difficult to accurately predict and stimulate demand, but forward looking data offers the best opportunity to anticipate the inevitable... Read More

Interview / Online

Sounding Off: Why we must be proactive - not reactive - about collaboration

By PhocusWire | February 26, 2021

There is a chance to operate in ways that work for everyone - it just means everyone has to play their part and do the right thing. Read More

News / Distribution

Amadeus ends 2020 with large losses and 61% drop in revenue

By Linda Fox | February 26, 2021

The distribution giant says that while there was a slight improvement in air traffic in the final quarter of the year, the pandemic continued to severely impact travel. Read More

News / Technology

PhocusWire Pulse: Safer & Seamless

By PhocusWire | February 26, 2021

We explore health regulatory and vaccine trends, technology provision for welcoming back customers, changes to business practices and the implementation of new processes for customers and staff. Read More

News / Online

In first earnings report, Airbnb posts quarterly loss of $3.9B

By Jill Menze | February 25, 2021

Despite a massive loss in the fourth quarter of 2020, CEO Brian Chesky says the pandemic has proved Airbnb's business is "inherently adaptable." Read More

Interview / Online

How I Got Here, episode 53 - Atle Skalleberg of StudentUniverse

By PhocusWire | February 25, 2021

After arriving in the U.S. from Norway, Skalleberg took a job at StudentUniverse, prepared to do anything in order to learn the basics and secure a visa, as he tells Mozio's David Litwak and Kevin... Read More

News / Online

eDreams Odigeo says it's ready to seize post-pandemic demand

By Kevin May | February 25, 2021

The online travel agency group reckons the business is "agile and nimble" enough to adapt quickly when travel markets open up over the next few months in its core European consumer base. Read More