Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

The push for direct bookings: Hotels can have it both ways
News / Distribution
The push for direct bookings: Hotels can have it both ways
By PhocusWire | May 24, 2021
Numerous reports suggest that hotels have seen a swing toward consumers booking direct as lockdown restrictions ease and travel resume. Read More
payment-transformation-amadeus
News / Technology
How the COVID-19 crisis is accelerating transformation of travel payments
By Mitra Sorrells | May 21, 2021
A new study from Amadeus finds trends that were emerging pre-pandemic – especially related to the adoption of alternative payment methods – are quickening across all sectors of travel. Read More
travel-jp-for-business
News / Online
New chat-based corporate travel service launches in Japan
By Mitra Sorrells | May 21, 2021
Known as Travel jp for Business, the service uses chatbots and human travel concierges to help business travelers book and manage trips for domestic and international travel. Read More
Brazil drags Despegar earnings down as COVID spike hits
News / Online
Brazil drags Despegar earnings down as COVID spike hits
By Linda Fox | May 19, 2021
Despegar, the Latin American online travel agency, reported a $20 million loss in EBITDA for Q1 2021 as the second COVID-19 wave hit. Read More
Expedia, Booking.com and Airbnb differ on marketing tactics as recovery begins
News / Online
Expedia, Booking.com and Airbnb differ on marketing tactics as recovery begins
By Kevin May | May 19, 2021
Three giant brands in online travel are attempting to capture the pent-up demand for trips as lockdowns ease in some markets around the world. Read More
Trip.com Group points to "full recovery" in domestic travel
News / Online
Trip.com Group points to "full recovery" in domestic travel
By Kevin May | May 19, 2021
The company, operator of the Ctrip, Skyscanner and Trip.com brands, says the group's overall revenues were mainly due to a "strong recovery" in March 2021. Read More
PhocusWire Pulse: Decoding Travel Security
News / Technology
PhocusWire Pulse: Decoding Travel Security
By PhocusWire | May 19, 2021
Our fourth PhocusWire Pulse looks at the current state and future of security in travel, examining issues ranging from biometrics, system breaches, listing fraud and blockchain. Read More
Wellness travel platform Vacayou raises $3.3M
News / Startups
Wellness travel platform Vacayou raises $3.3M
By Mitra Sorrells | May 18, 2021
Vacayou is launching in beta with more than 100 package options such as spa getaways, wellness retreats and active travel experiences.[ Read More
VIDEO: Research Spotlight - Middle East travel report and recovery progress
News / Online
VIDEO: Research Spotlight - Middle East travel report and recovery progress
By PhocusWire | May 18, 2021
Online travel bookings fell by 64% in the Middle East during 2020 - a signal that the region faired somewhat better than others around the world. Read More
Travel recovery and responsibility: A chance to do the right thing
News / Technology
Travel recovery and responsibility: A chance to do the right thing
By PhocusWire | May 17, 2021
With the COVID-19 pandemic putting the industry's operations on hold for over a year, some might hope that companies have used this time to think seriously about their role in climate change and other... Read More
Short-term rental demand surpasses 2019 levels
News / Online
Short-term rental demand surpasses 2019 levels
By Jill Menze | May 17, 2021
In the U.S., April marks the first month since the start of the coronavirus pandemic to surpass 2019 performance, though other regions lag behind. Read More
airbnb-q1-2021-earnings
News / Online
Airbnb revenue climbs 5% as travel rebounded in Q1 2021
By Jill Menze | May 13, 2021
Airbnb revenue grew 5% to $887 million in the first quarter of 2021, though losses mounted to $1.2 billion. Read More
Hotel booking windows gradually lengthening as traveler confidence returns
News / Distribution
Hotel booking windows gradually lengthening as traveler confidence returns
By Linda Fox | May 13, 2021
Occupancy rates vary in different regions, according to a report, with China hitting rates of 60% and North America 50%, but Europe is still trailing at around 18%, attributed to a slower easing of... Read More
How I Got Here, episode 64 - John Guscic of Webjet
Interview / Online
How I Got Here, episode 64 - John Guscic of Webjet
By PhocusWire | May 13, 2021
John Guscic's path to the top of Webjet is a different one to those that many leaders have taken, having sat on its board of directors since the early 2000s, as he explains to Mozio's David Litwak... Read More
The post-pandemic reality for travel: What's really changed?
News / Online
The post-pandemic reality for travel: What's really changed?
By PhocusWire | May 12, 2021
As the industry starts to show some encouraging signs of movement, travel's hundreds of thousands of employees have the right to ask what has changed since those first few months of 2020. Read More
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