Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

wit-rerun-agoda-brown-ai
News / Technology
Agoda CEO John Brown on the tech that differentiates
By Yeoh Siew Hoon - WiT | June 4, 2021
Agoda CEO John Brown says the strategic use of artificial intelligence can be the key to winning customers for online travel agencies. Read More
flixmobility-raises-650-million
News / Online
FlixMobility valued at $3B following $650M funding round
By Jill Menze | June 3, 2021
FlixMobility will use the round to expand its FlixBus offerings in the United States, as well as grow the FlixBus and FlixTrain networks across Europe. Read More
netomi-customer-service-opinion
Opinion / Online
Hello? Is anybody there? Travel companies are often ignoring customers
By Can Ozdoruk - Netomi | June 2, 2021
A new report from Netomi finds travel companies are failing to meet the demands of the modern traveler and are at risk of losing revenue and loyalty as a result.  Read More
tui-group-nezasa-partnership
News / Distribution
TUI enlists Nezasa to develop new multi-day tours platform
By Mitra Sorrells | June 1, 2021
The two companies will work together to create a platform for the digital production of personalized multi-day tours across all TUI markets.   Read More
Sounding Off: There's no masking mainstream ambitions in travel
Interview / Online
Sounding Off: There's no masking mainstream ambitions in travel
By PhocusWire | May 28, 2021
It's worth remembering that Airbnb has been attempting to place itself in the mainstream for quite some time, rather than it trying to do so as part of some kind of new strategy now. Read More
WATCH: Digital travel revenues flat as 2021 starts with a whimper
News / Online
WATCH: Digital travel revenues flat as 2021 starts with a whimper
By Kevin May | May 28, 2021
The traditionally upbeat first quarter for many brands (when consumers begin to consider their annual breaks later in the year) has been tempered by ongoing lockdowns in Europe and elsewhere. Read More
eDreams Odigeo highlights subscriptions and vaccines as routes to better times
News / Online
eDreams Odigeo highlights subscriptions and vaccines as routes to better times
By Kevin May | May 27, 2021
The current slump in revenue comes despite what the online travel agency group says is a strong position to "ride the industry tailwinds" as the market begins to recover. Read More
How I Got Here, episode 66 - David Armstrong and Sebastian Kaatz of HolidayPirates
Interview / Online
How I Got Here, episode 66 - David Armstrong and Sebastian Kaatz of HolidayPirates
By PhocusWire | May 27, 2021
Originally a content site, HolidayPirates quickly morphed into a large listings service for discounted air tickets, as told by Armstrong and Kaatz to PhocusWire's Kevin May and David Litwak of Mozio. Read More
In The Big Chair - Sankar Narayan of SiteMinder
Interview / Distribution
In The Big Chair - Sankar Narayan of SiteMinder
By Linda Fox | May 26, 2021
Sankar Narayan took up the reins at SiteMinder's first CEO in late 2018, joining from Xero, a cloud accounting software company. He previously held roles at technology and travel brands including Virgin... Read More
Forter valued at $3B following $300M Series F round
News / Technology
Forter valued at $3B following $300M Series F round
By Jill Menze | May 25, 2021
The e-commerce fraud prevention service says it has doubled its revenue over the past 12 months. Read More
MakeMyTrip optimistic of domestic recovery in second half of 2021
News / Online
MakeMyTrip optimistic of domestic recovery in second half of 2021
By Linda Fox | May 25, 2021
The company has seen gains from domestic tourism in the third and fourth quarter of its 2021 fiscal year but it expects the impact of the second wave of COVID-19 on its financial results to be greater... Read More
Corporate travel policies changing as hybrid patterns kick in
News / Distribution
Corporate travel policies changing as hybrid patterns kick in
By Linda Fox | May 25, 2021
Decision makers in business travel believe remote work could lead to more business travel over time. Read More
expedia-group-restructuring-hires
News / Online
Expedia hires Apple, Verizon execs as part of restructuring plan
By Mitra Sorrells | May 24, 2021
Expedia Group is adding top executives from Apple and Verizon as part of an operational restructuring that also includes the departure of three current executives. Read More
airbnb 2021 updates
News / Online
Airbnb unveils “most comprehensive update ever,” offering new flexibility, easier host signup
By Jill Menze | May 24, 2021
Airbnb has introduced more than 100 platform innovations and updates to capture travel demand and increase its pool of and support for hosts. Read More
lm-group-q1-earnings
News / Online
Lastminute.com Group sees bookings improvement, tweaks management
By Linda Fox | May 24, 2021
Lastminute Holding says it narrowed its net loss in Q1 2021 to €12.7 million versus €16.7 million in Q4 2020. Read More
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