Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

booking-sustainability-report-2021
News / Online
How the pandemic has affected travelers’ views on sustainability
By Mitra Sorrells | June 24, 2021
A Booking.com survey finds the majority of travelers prefer accommodations that have adopted sustainability practices. Read More
Phocuswright Europe 2021: Here's what to expect
News / Online
Phocuswright Europe 2021: Here's what to expect
By PhocusWire | June 23, 2021
Join us to hear how industry players have updated their playbook to compete in this new, unstable but promising environment. A second chance like this doesn’t come around very often. Read More
Short-term rental booking habits are starting to "normalize"
News / Online
Short-term rental booking habits are starting to "normalize"
By Jill Menze | June 23, 2021
According to new data from Guesty, travelers are growing comfortable with shorter stays and longer booking windows as they head into the summer and beyond. Read More
On The Beach half-year revenues slashed to £4.4M
News / Online
On The Beach half-year revenues slashed to £4.4M
By Linda Fox | June 22, 2021
Bucking the trend set by other U.K. operators desperate to get moving again, On The Beach said in May that it would not sell any trips for July and August 2021. Read More
Delta-Sabre deal will see GDS paid on booking's value, not flat fee
News / Distribution
Delta-Sabre deal will see GDS paid on booking's value, not flat fee
By Robert Silk - Travel Weekly | June 22, 2021
A revamped distribution agreement between Delta and Sabre has the potential to disrupt the standard commercial payment model between airlines, GDSs and travel advisors. Read More
Why the travel industry must grasp the digitization of customer behavior
News / Technology
Why the travel industry must grasp the digitization of customer behavior
By Linda Fox | June 21, 2021
Customers will increasingly expect a digital experience when they travel again. Read More
sabre-travel-risk-covid
News / Distribution
Sabre integrates travel risk tool into agency services
June 21, 2021
The score will help agents better advise their clients and shorten the booking process by making that information available during their shopping workflow. Read More
Without content parity on metasearch, you will keep losing direct bookings
From Our Partners / Distribution
Without content parity on metasearch, you will keep losing direct bookings
By Dori Stein - Fornova | June 21, 2021
Having complete and consistent information, known as content parity, on all booking and listing platforms can make the difference of whether your hotel is found by guests or not. Read More
TAKE A SURVEY: Deep dive into short-term rentals
News / Technology
TAKE A SURVEY: Deep dive into short-term rentals
By PhocusWire | June 18, 2021
Phocuswright is conducting a 15-minute survey of U.S.-based short-term rental property managers to understand the marketplace and study key property management trends. Read More
Sounding Off: Cruise can take some tentative steps into a digital world
Interview / Online
Sounding Off: Cruise can take some tentative steps into a digital world
By PhocusWire | June 18, 2021
For the sector to appeal to younger, digital-savvy generations, cruise will certainly have to evolve to reach them in the channels that they use and methods that they as consumers deploy for everything... Read More
orbitz-lgbtq-friendly-accommodation
News / Online
Orbitz enables LGBTQ-friendly accommodation search
By Christina Jelski - Travel Weekly | June 18, 2021
The Orbitz functionality serves up properties signed up to the company's Inclusivity Pledge. Read More
hopper-hotel-price-freeze
News / Online
Hopper enables commitment-free hotel price lock
By Mitra Sorrells | June 16, 2021
 Users have the option to freeze a price for up to 60 days, with the freeze fee being credited to the booking price at time of purchase.   Read More
expedia-cruises-event
News / Technology
Expedia Cruises looks to tech in push to be top agency in the sector
By Mitra Sorrells | June 16, 2021
In the coming months, Expedia Cruises will roll out a new “info site” intended to give cruise shoppers information about what is on board the ships, what is included in the cost and the types of... Read More
TripAdvisor gives Plus subscription service a full launch, adds spending partners
News / Online
TripAdvisor gives Plus subscription service a full launch, adds spending partners
By Kevin May | June 16, 2021
The subscription-based program is free for accommodation suppliers to join, while travelers can sign up for an annual membership fee of $99 and get access to savings as well as other offers. Read More
Travelport shifts to cloud hosting through Amazon Web Services
News / Technology
Travelport shifts to cloud hosting through Amazon Web Services
By Kevin May | June 15, 2021
The distribution and travel IT giant will migrate its global platform to Amazon Web Services as part of a wider-ranging agreement. Read More
The Phocuswright Conference 2026