Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Arena - Launch pitch at The Phocuswright Conference 2024
Interview / Startups
Arena - Launch pitch at The Phocuswright Conference 2024
By PhocusWire | December 11, 2024
Partnering with NEOM in Saudi Arabia, Arena has deployed two products: Trainer, a gamified platform for employee onboarding and upskilling in tourism and hospitality, and Plan It, a travel assistant for... Read More
Phocuswright turns 30: Industry veterans look back and ahead
News / Technology
Phocuswright turns 30: Industry veterans look back and ahead
By Morgan Hines | December 11, 2024
Much of how we search, book and experience travel has changed since Phocuswright was founded in 1994, and three industry veterans reflect on that evolution and offer ideas on what's to come.  Read More
How a Turkish online travel agency is tackling expansion challenges and AI strategy
News / Online
How a Turkish online travel agency is tackling expansion challenges and AI strategy
By Linda Fox | December 9, 2024
Online travel agency Wingie Enuygun has been expanding in the Middle East since the end of the pandemic. CEO Caglar Erol sees further potential for it to grow in the region and beyond. Read More
AI agents and the future of online travel agencies
Opinion / Technology
AI agents and the future of online travel agencies
By Christian Watts - Magpie | December 9, 2024
OTAs are the platform play of the travel industry but how will they adapt as AI agents — who aren't influenced by marketing messages and slick site designs — become the norm? Read More
Airpaz’s journey from local flight booking platform to global online travel agency
From Our Partners / Online
Airpaz’s journey from local flight booking platform to global online travel agency
By Howard James | December 9, 2024
Since Airpaz’s launch, over 16 million customers have booked their flights with the OTA. More than three million people have installed the Airpaz app on their smartphone via Google Play and Apple’s App... Read More
Snowflake/Hightouch - Travel Innovator of the Year award winner at The Phocuswright Conference 2024
Interview / Technology
Snowflake/Hightouch - Travel Innovator of the Year award winner at The Phocuswright Conference 2024
By PhocusWire | December 6, 2024
Snowflake offers a cloud-based data platform that enables companies to share data, build applications and effectively use AI. Hightouch is a platform to sync data into tools for marketing, advertising,... Read More
How continuous improvement in travel insurance services creates loyalty and peace-of-mind
News / Online
How continuous improvement in travel insurance services creates loyalty and peace-of-mind
By PhocusWire | December 4, 2024
Allianz Partners general manager for the USA, Emily Hartman, discusses how the company uses the latest technology and a focus on the customer to give travelers support and assistance when they need it. Read More
Airline tech experts on retailing and distribution trends
News / Distribution
Airline tech experts on retailing and distribution trends
By Linda Fox | December 4, 2024
Airline technology executives from CitizenPlane and Dohop discuss the adoption of NDC as airlines look to the next phase of their retailing journeys and ongoing challenges. Read More
Southeast Asia's travel tech sector at pivotal moment for value creation
News / Online
Southeast Asia's travel tech sector at pivotal moment for value creation
By Yeoh Siew Hoon - WebinTravel | December 2, 2024
Southeast Asia’s early-stage investment ecosystem is also helping to create a robust pipeline of potential growth-stage travel tech companies, a factor that makes the region particularly attractive for... Read More
Oojo's CEO on the challenges of an end-to-end travel platform
News / Online
Oojo's CEO on the challenges of an end-to-end travel platform
By Linda Fox | December 2, 2024
Gulce Karsli Rozenveld believes only three travel companies are capable of creating a one-stop travel shop because of the huge time, investment and other resources it requires. Read More
Mondee says no plan to appeal Nasdaq non-compliance
News / Online
Mondee says no plan to appeal Nasdaq non-compliance
By Linda Fox | November 28, 2024
Mondee delayed the filing of its third quarter earnings earlier this month and received a letter of non-compliance from the Nasdaq. CEO Prasad Gundumogula has taken a leave of absence. Read More
Googles updates search in Europe to comply with DMA
News / Online
Googles updates search in Europe to comply with DMA
By Linda Fox | November 27, 2024
Google has proposed further changes to search results pages in Europe as it seeks to comply with the DMA. Read More
CDS Groupe acquires enterprise resource planning provider SIAP
News / Online
CDS Groupe acquires enterprise resource planning provider SIAP
By Morgan Hines | November 27, 2024
SIAP is an Italy-based provider of software for travel management companies and tour operators, with more than 1,000 clients across the country. Read More
How online travel companies in Asia use livestreaming to drive engagement - and bookings
News / Online
How online travel companies in Asia use livestreaming to drive engagement - and bookings
By Mark Frary | November 27, 2024
Livestreaming in travel has become one of the marketing success stories of the past decade, driving billions in sales for companies like Trip.com and Alibaba.  Read More
Two years after ChatGPT's launch, is the travel industry moving fast enough with AI?
News / Technology
Two years after ChatGPT's launch, is the travel industry moving fast enough with AI?
By Morgan Hines | November 26, 2024
Travel industry veterans such as Erik Blachford and current executives such as Amex GBT's Marilyn Markham offer their take on the state of generative AI in travel.  Read More
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