Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Canada blockchain ID system test
News / Technology
Canada tests blockchain-based ID system for international travel
By Mitra Sorrells | January 30, 2018
The Canadian government is designing a project between its country and the Netherlands to test a new model for airport screening and security that uses biometrics, cryptography and distributed ledger... Read More
In The Big Chair - Feargal Mooney of Hostelworld
Interview / Online
In The Big Chair - Feargal Mooney of Hostelworld
By Kevin May | January 30, 2018
Guiding the company through acquisitions, an increase in competition and changes to the marketplace is an exec who has spent 15 years with the business. Read More
CheapAir claims flight search display breakthrough
News / Online
CheapAir claims flight search display breakthrough
By Robert Silk - Travel Weekly | January 29, 2018
CheapAir has completed an upgraded flight-shopping interface that enables customers to make side-by-side comparisons of available fares, ancillary fees and amenities. Read More
Leisure and business travelers outline airline ancillary needs
News / Distribution
Leisure and business travelers outline airline ancillary needs
By Kevin May | January 29, 2018
It might be a low price that determines whether a traveler buys a particular airfare, but there are stark differences on the ancillary front that help fuel that decision. Read More
expedia tours attractions business
News / Online
Expedia plots new push on attractions without "same old playbook"
By Jill Menze | January 29, 2018
“We’re at a precipice for change,” Expedia Local Expert vice president Jen O’Twomney observes about the current state of the tours and attractions market. Read More
Criteo study mobile and booking apps
News / Distribution
Mobile travel bookings jump, especially for online agencies
By Mitra Sorrells | January 29, 2018
Travelers are increasingly turning to their phones – and away from desktops and tablets – to book trips and experiences.   Read More
Google Phocuswright leisure study
News / Online
Google's three trends to attract leisure travelers
By Mitra Sorrells | January 26, 2018
Google believes leisure travelers are “more curious, demanding and impatient than ever before,” and brands that will win them over are the ones that meet their needs quickly, easily and with... Read More
Prepare for impact: autonomous vehicles will reshuffle the travel industry
Opinion / Technology
Prepare for impact: autonomous vehicles will reshuffle the travel industry
By Alex Bainbridge - The Spontaneous Travel Company | January 26, 2018
Self-driving vehicles will, along with Blockchain, perhaps, be the next big industry-wide invention to make and break companies. Read More
airbnb next 100 years
News / Technology
Airbnb CEO outlines plans for "22nd-century company"
By Jill Menze | January 25, 2018
Airbnb CEO Brian Chesky today penned an open letter outlining his vision for the company’s next 100 years and announced American Express CEO Kenneth Chenault is joining the board of... Read More
Airlines should consider these critical trends (or fall behind)
Opinion / Technology
Airlines should consider these critical trends (or fall behind)
By Dave O'Flanaghan - Boxever | January 25, 2018
We are witnessing a "coming of age" for airlines and their associated approaches to MarTech. Read More
JetBlue AI CruisingStore
News / Technology
JetBlue modernizes cruise booking platform with AI
By Mitra Sorrells | January 25, 2018
Personalization has become the holy grail for travel companies looking to meet the needs of their customers – in part because consumers have been accustomed to a customized shopping experience across... Read More
eDreams ODIGEO, EasyJet, Ixigo and more news briefs today...
Notated News / Technology
eDreams ODIGEO, EasyJet, Ixigo and more news briefs today...
By PhocusWire | January 25, 2018
eDreams ODIGEO launches advertising site… EasyJet boosts startup accelerator… Ixigo adds AR for trains... Amadeus integrates FairFly… Tech players unveil blockchain for reviews… Read More
What’s driving decision-making for U.S. and Canadian travelers
News / Online
What’s driving decision-making for U.S. and Canadian travelers
By Mitra Sorrells | January 24, 2018
Another point for Google when it comes to travel planning, with travelers across North America citing search engines as their top source of inspiration, according to a new survey from Expedia Media... Read More
Investigation: How airlines gain an edge through pricing (Part Two)
Opinion / Distribution
Investigation: How airlines gain an edge through pricing (Part Two)
By Riccardo Boin and others - McKinsey | January 24, 2018
Taking attribute-level customization and applying it across all revenue categories to create a smarter RM model will enable airlines to create a potentially infinite number of price points. Read More
blacklane-investment
News / Online
Blacklane raises record round of $45 million
By Kevin May | January 24, 2018
Private car service Blacklane has achieved its biggest capital-raising effort so far - a Series D round to the tune of up to $45 million. Read More
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