Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

mindsay-acquired-by-laiye
News / Technology
Travel chatbot provider Mindsay acquired by automation specialist Laiye
By Mitra Sorrells | April 14, 2022
Mindsay's AI-powered chat solutions are used by hotels, airlines, airports, OTAs and rail companies to automate customer service.      Read More
booking-com-sustainable-travel-report-2022
News / Online
Study: Traveler interest in sustainability up, but info lacks
By Mitra Sorrells | April 14, 2022
Booking.com's latest consumer survey shows an uptick in interest in finding sustainable properties and destinations, but a need for better information to facilitate that process. Read More
OTA Insight acquires hotel revenue management tech company Kriya RevGen
News / Technology
OTA Insight acquires hotel revenue management tech company Kriya RevGen
By Jill Menze | April 14, 2022
OTA Insight and Kriya RevGen will form a business intelligence solution that delivers tailored insights for both hotel-level users and multi-property users. Read More
travalyst-aviation-emissions
News / Online
Travalyst coalition companies to display airline emissions data
By Linda Fox | April 13, 2022
The not-for-profit organization says its coalition of travel brands are aligned on a shared framework for collecting and showing flight emissions data. Read More
hopper-bunny-bootcamp
News / Online
Hopper launches online travel agent training course
By Mitra Sorrells | April 13, 2022
Dubbed “Bunny Bootcamp,” the self-guided course includes 160 hours of material and provides simulation activities using a Sabre GDS emulator. Read More
similarweb-april-2022
News / Distribution
Online activity shows growing recovery for travel
By Mitra Sorrells | April 12, 2022
An analysis by Similarweb shows visits to airline and hospitality websites are up as consumers act on their desire to travel.   Read More
Kurt Ekert on how Sabre will disrupt itself to win the market
News / Technology
Kurt Ekert on how Sabre will disrupt itself to win the market
By Yeoh Siew Hoon - WiT | April 12, 2022
The Sabre president explains how the GDS is undergoing its most dramatic digital transformation yet. Read More
Leisure retail travel agencies outperforming digital counterparts
News / Distribution
Leisure retail travel agencies outperforming digital counterparts
By Robert Silk - Travel Weekly | April 12, 2022
Since the early days of the pandemic, the leisure travel agency community has made the case that it might drive more share its way due to travel's newly complex regulatory landscape. Read More
AirAsia and Google unite to push super app potential
News / Technology
AirAsia and Google unite to push super app potential
By Kevin May | April 11, 2022
Google Cloud tech will be deployed to ensure users can access services at any time and on any device, with external tech companies given the ability to develop new functionality. Read More
travel-climate-action
News / Online
Is global consensus on climate action in travel possible?
By Linda Fox | April 11, 2022
Travelers and businesses want a more sustainable industry, but how that's accomplished remains a major challenge. Read More
The state of online travel agencies
News / Online
The state of online travel agencies
By Jill Menze | April 7, 2022
A Phocuswright report breaks down the online travel market from 2021 to 2025. Read More
globaldots-opinion-bots
News / Online
Everyone hates bots, but the travel industry needs them
By Dr. Eduardo Rocha - GlobalDots | April 5, 2022
A security expert’s take on how travel and bots can peacefully coexist.   Read More
Fareportal takes stake in search tech company Search Machines
News / Technology
Fareportal takes stake in search tech company Search Machines
By Jill Menze | April 4, 2022
U.K.-based Search Machines helps large enterprises optimize and customize their search user acquisition. Read More
Buy-now-pay-later is an opportunity credit card issuers can't afford to pass up
From Our Partners / Technology
Buy-now-pay-later is an opportunity credit card issuers can't afford to pass up
By PhocusWire & Michelle Bruno | April 4, 2022
For many consumers, BNPL is better than the traditional layaway approach, which defers receipt of the product or service until the customer pays the entire balance.  Read More
Investors on rethinking hospitality and real estate and the rise of digital nomads
News / Startups
Investors on rethinking hospitality and real estate and the rise of digital nomads
By Yeoh Siew Hoon - WiT | April 1, 2022
The total restructuring of accommodation real estate and the rise of digital nomads will be two of the biggest pandemic changes, say investors who spoke at The Bridge Series, organized by WiT and... Read More
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