Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

News / Online

Travel signals cautious optimism despite economic instability

By Linda Fox | August 24, 2022

The travel industry remains positive despite investor warnings, rising inflation and a looming recession. Read More

Opinion / Online

Five steps for hotels to recession-proof their websites

By Michael J. Goldrich - The Hotels Network | August 23, 2022

Despite a strong summer, a recession is looming, and hoteliers should prepare their direct channels now. Read More

News / Distribution

Citi launches new travel platform with Booking.com

By Mitra Sorrells | August 18, 2022

This is just the latest of many announcements in the past year from banks and financial firms launching or updating their travel offerings – a sure sign they see travel as a valued offering for their... Read More

News / Online

Despegar Q2 gross bookings reach $1.1B, in line with Q2 2019

By Mitra Sorrells | August 18, 2022

Despegar's adjusted EBITDA in the quarter was $10.6 million – the third consecutive positive quarter for the company. Read More

News / Technology

Is travel taking the wrong approach to personalization?

By Linda Fox | August 17, 2022

Personalization in travel should be about creating segments from individuals, not the other way around. Read More

Opinion / Technology

How DID and SSI will transform the travel experience market

By Bill Carroll - Marketing Economics | August 17, 2022

In the next decade, decentralized identifiers and self-sovereign identity will dramatically change travel for consumers, suppliers and intermediaries. Read More

News / Technology

Guesty grabs $170M as demand for property management software rises

By Jill Menze | August 16, 2022

Since its $50 million Series D round last year, Guesty says it has tripled its valuation and doubled its revenues. Read More

Opinion / Distribution

Show, don't tell: How airlines can meet flight shoppers' needs

By Ellen Lee - ATPCO | August 16, 2022

Modern merchandising strategies are essential for airlines looking to increase conversions and create a positive customer experience. Read More

News / Online

Trip.com Group on its European ambitions

By PhocusWire | August 16, 2022

Andy Washington, Trip.com Group general manager for Europe, discusses how data will help the OTA become a market leader. Read More

Interview / Startups

STARTUP STAGE: WayAway sees demand for cash-back membership program amid high inflation

By Kathryn Walson | August 15, 2022

WayAway is a price-comparison app that offers a paid-membership plan for consumers to get cash back on travel deals. Read More

News / Online

Agoda’s Tim Hughes on preparing for the coming travel boom

By Mitra Sorrells | August 15, 2022

"We don’t want to be at the starting line of the COVID travel boom standing still, we want to be racing," says Agoda's vice president of corporate development. Read More