Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

VIDEO: New Reality With... Jamie Wong and Erik Blachford of Narrative Fund
News / Startups
VIDEO: New Reality With... Jamie Wong and Erik Blachford of Narrative Fund
By PhocusWire | July 3, 2020
The next guests on the New Reality With... series are Jamie Wong and Erik Blachford, partners at Narrative Fund, a U.S.-based early stage investment fund in consumer technology companies. Read More
WEBINAR REPLAY! Everything you need to know about open and secure travel marketplaces
News / Technology
WEBINAR REPLAY! Everything you need to know about open and secure travel marketplaces
By PhocusWire | July 2, 2020
This free webinar is your chance to understand how the distribution model is changing and how players across the industries are seizing the opportunity to think in a new, deeper and more secure... Read More
cardlytics-us-travel-spend
News / Online
Travel spending in the U.S. ticks up, led by alternative lodging
By Mitra Sorrells | July 2, 2020
Cardlytics, a platform that says it has insight into half of all U.S. card swipes, says travel spending is rebounding after bottoming out in April. Read More
Amadeus touts human-tech hybrid for travel's future
News / Technology
Amadeus touts human-tech hybrid for travel's future
By Linda Fox | July 1, 2020
Amadeus says AI is playing an increasing role in travel distribution, but the need for humans remains. Read More
Booking.com wins brand name trademark case
News / Online
Booking.com wins brand name trademark case
By Kevin May | July 1, 2020
The travel giant had been refused a trademark of its flagship brand by the U.S. Patent and Trademark Office, which claimed the term was "generic for the services at issue and is therefore... Read More
REPORT: COVID-19 Hotel Forecast - Chicago
News / Distribution
REPORT: COVID-19 Hotel Forecast - Chicago
By PhocusWire | July 1, 2020
The state should be commended for creating a plan, clearly defining the metrics required to be met in order to advance to the next phase and continually communicating progress by publishing a robust... Read More
Airbnb claims Amsterdam rental ban "violates" rights of residents
News / Online
Airbnb claims Amsterdam rental ban "violates" rights of residents
By Kevin May | June 29, 2020
The three districts in question have around 1,500 private accommodation rental properties for tourists - around 6% of the amount available in the entire city. Read More
VIDEO: Where the next great travel company will emerge
News / Technology
VIDEO: Where the next great travel company will emerge
By Kevin May | June 29, 2020
An individual iPhone 10 in 2020 contains more computing power than every computer in 1986 on the planet - that's a fact that is often hard to get your head around. Read More
Hotel distribution post-pandemic - How not to throw caution to the wind
From Our Partners / Distribution
Hotel distribution post-pandemic - How not to throw caution to the wind
By Nir Dupler - Fornova | June 29, 2020
With travel now opening up at a tethering pace after months of no demand, the hospitality industry is in survival mode. Shaving costs swiftly and effectively is the need of the hour.  Read More
How travel brands can communicate, establish trust and build loyalty in a crisis
From Our Partners / Online
How travel brands can communicate, establish trust and build loyalty in a crisis
By Kevin May | June 29, 2020
PhocusWire spoke to Salesforce about how the company helped many of its customers through the COVID-19 outbreak and what lessons should be noted by those looking to be better prepared for disruption of... Read More
new-normal-travel-activities-2
From Our Partners / Online
Paving the road ahead for activities in the new normal of travel
By Eric Gnock Fah - Klook | June 29, 2020
In order to capture growth in this current climate, businesses need to be opportunistic, agile and innovative, and partner-centric. Read More
Restoring confidence to travel: 5 tech solutions to help customers feel safe again
From Our Partners / Online
Restoring confidence to travel: 5 tech solutions to help customers feel safe again
By Jennifer Phillips April - Smartvel | June 29, 2020
With frequent changes and no single source of information, the travel industry is in a quandary. How can it communicate the most up-to-date information with their customers and help them feel confident? Read More
Tripadvisor quietly tests consumer-to-travel agent service Reco
News / Online
Tripadvisor quietly tests consumer-to-travel agent service Reco
By Kevin May | June 26, 2020
The service works on both desktop and via a smartphone app for Apple devices, giving travelers access to a portfolio of agents for a $199 fee each time. Read More
InPhocus, episode 15 - Racial diversity should be the challenge we accept and win
News / Online
InPhocus, episode 15 - Racial diversity should be the challenge we accept and win
By PhocusWire | June 26, 2020
We speak to Jamie-Lee Abtar, executive director of U.K.-based BAME Women In Travel, to learn more about the organization and what new steps brands should be considering. Read More
Sabre indicates "modest" recovery signs but air bookings still slammed
News / Distribution
Sabre indicates "modest" recovery signs but air bookings still slammed
By Kevin May | June 25, 2020
"The environment remains uncertain, with reductions in airline capacity and a volatile macro environment," Sabre says in an unscheduled update to investors this week. Read More