Offline Travel Agency

PhocusWire's in-depth coverage of offline travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

flight-centre-fy20-earnings
News / Online
Flight Centre sees emerging bright spot in business travel as it struggles with massive losses
By Mitra Sorrells | August 27, 2020
The company says it has taken the biggest hit in its leisure business, but corporate business recorded a $74 million AUD underlying profit in fiscal year 2020. Read More
greg-webb-pcwe-preview
Interview / Distribution
Phocuswright Europe 2020 preview: Out of Office with... Greg Webb
By PhocusWire | August 25, 2020
In a series of interviews with executives participating in the online event in September, PhocusWire finds out what they have learned from the COVID-19 crisis. Next up: Travelport's Greg Webb. Read More
What will bring back confidence in travel?
From Our Partners / Distribution
What will bring back confidence in travel?
By Kyle Moore - Travelport | August 25, 2020
Travelers, before they book, need reassurance that travel is safe. COVID-19 has rocked traveler confidence, and we now need to know: what will restore it? Read More
Enough is enough - global travel brands make desperate plea for state help with pandemic recovery
News / Technology
Enough is enough - global travel brands make desperate plea for state help with pandemic recovery
By Kevin May | August 18, 2020
A joint letter, sent on their behalf by the WTTC today to the G7 countries and Australia, South Korea and Spain, asks governments to convene a COVID-19 global summit in a bid to "rescue the world... Read More
REPORT: COVID-19 Hotel Forecast - Phuket
News / Distribution
REPORT: COVID-19 Hotel Forecast - Phuket
By PhocusWire | August 18, 2020
Despite Thailand and Phuket having every economic incentive to restart tourism as quickly as possible, the government has set public health as the top priority and has acted prudently regarding... Read More
Sabre revenue slumps to less than a tenth from the same period in 2019
News / Distribution
Sabre revenue slumps to less than a tenth from the same period in 2019
By Kevin May | August 7, 2020
Distribution and technology giant Sabre is using the pandemic to "right-size" the business in the wake of the huge disruption to passenger and service volumes. Read More
Amadeus reports a loss of €89M, kicks off additional €250M cost-reduction plan
News / Distribution
Amadeus reports a loss of €89M, kicks off additional €250M cost-reduction plan
By Linda Fox | July 31, 2020
Announcing half-year and second-quarter 2020 results, the company says the plan is designed to “strengthen its capabilities” going forward. Read More
Corporate travelers expect companies to implement health and safety measures as travel resumes
News / Distribution
Corporate travelers expect companies to implement health and safety measures as travel resumes
By Linda Fox | July 29, 2020
A new study from SAP Concur reveals employees' top concerns once business travel resumes. Read More
COVID-19 summer booking trends for hoteliers
From Our Partners / Distribution
COVID-19 summer booking trends for hoteliers
By Alison Guillot - Amadeus | July 29, 2020
Discover the latest travel and hotel booking trends during the coronavirus pandemic and how to navigate them with confidence. Read More
APAC travelers prefer international chain hotels post-pandemic, look to agents for help
News / Distribution
APAC travelers prefer international chain hotels post-pandemic, look to agents for help
By Linda Fox | July 27, 2020
The study from Sabre reveals travelers are gravitating towards branded chain properties because of hygiene assurances and new cleaning technology. Read More
Five tips about payments as airlines resume flying
Opinion / Technology
Five tips about payments as airlines resume flying
By Adnan Beig - Amadeus | July 24, 2020
How the industry receives and administers payments is changing as airlines navigate the COVID-19 pandemic. Right now, there isn’t a travel business on the planet that can afford to lose a sale. Read More
aeronology-carstensen-interview
News / Technology
No transactions, no problem: why this travel veteran is optimistic about a startup launched on eve of COVID-19
By Mitra Sorrells | July 21, 2020
Aeronology founder Russell Carstensen is banking on his deep understanding of the industry and the longevity of travel agents to lead his company to success. Read More
InPhocus, episode 18 - Innovators are primed and ready
News / Technology
InPhocus, episode 18 - Innovators are primed and ready
By PhocusWire | July 17, 2020
The reset that everyone is going through gives startups (already born or just ideas) and new technology an opportunity to make their case. Read More
TravelPerk acquires Albatross to boost risk-management capability
News / Distribution
TravelPerk acquires Albatross to boost risk-management capability
By Linda Fox | July 9, 2020
TravelPerk is rounding out its duty of care functionality through its acquisition of Albatross, although the startup will continue to operate as a standalone unit and sell its services to other... Read More
Corporate travelers eye possibility of trips but need a green light from companies
News / Technology
Corporate travelers eye possibility of trips but need a green light from companies
By Linda Fox | July 8, 2020
Travel management companies are developing travel assistant-style services to aggregate the latest COVID-19 travel information. Read More
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