Offline Travel Agency

PhocusWire's in-depth coverage of offline travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

WEBINAR REPLAY! The future of hotel retailing: through COVID and beyond
News / Distribution
WEBINAR REPLAY! The future of hotel retailing: through COVID and beyond
By PhocusWire | September 24, 2020
With domestic travel showing strong signs of recovery, hotel bookings emerge as a crucial element to re-build agency strategies. Read More
corporate-travel-productivity
Opinion / Distribution
Corporate travel reset: 5 tips to improve productivity
By Craig Fichtelberg, AmTrav | September 21, 2020
Companies should look at the outcome of previous business trips to decide which journeys should now be face-to-face in the future. Read More
Q&A: Air France-KLM on why NDC remains core to its distribution strategy
News / Distribution
Q&A: Air France-KLM on why NDC remains core to its distribution strategy
By Linda Fox | September 17, 2020
Air France-KLM distribution boss talks to PhocusWire about its NDC strategy. Read More
NDC in 2020: so close but too far?
Opinion / Distribution
NDC in 2020: so close but too far?
By Pedro Anderson - Winding Tree | September 16, 2020
There are a few hurdles that remain along our journey towards a more innovative, flexible and extensible distribution capability. Read More
Thomas Cook attempts a comeback, under new ownership and online-only
News / Online
Thomas Cook attempts a comeback, under new ownership and online-only
By Kevin May | September 15, 2020
Thomas Cook will be a digital-only operation, operating as ThomasCook.com, with an emphasis on build-your-own packages to popular destinations around Europe. Read More
VIDEO: New Reality With... Jennifer Wilson-Buttigieg of Valerie Wilson Travel
News / Distribution
VIDEO: New Reality With... Jennifer Wilson-Buttigieg of Valerie Wilson Travel
By PhocusWire | September 15, 2020
The next guest on the New Reality With... series is Jennifer Wilson-Buttigieg, co-president and owner of Valerie Wilson Travel, one of the U.S.'s leading independent retail travel agencies. Read More
mirai-op-ed-international-sales
Opinion / Distribution
10 tips for hoteliers to capture direct international sales as travel resumes
By Pablo Delgado - Mirai | September 14, 2020
 Hoteliers should adopt these tips to ensure OTAs aren’t getting more of their international business. Read More
Using the coronavirus pandemic to bring some innovation to business travel
Opinion / Technology
Using the coronavirus pandemic to bring some innovation to business travel
By Susan Lichtenstein - DigiTravel Consulting | September 11, 2020
Now is a good time to address the many pain points in corporate travel purposes. Read More
klee-opinion-airline-pricing
Opinion / Distribution
Change fees are gone, now can we fix the rest of what’s wrong with airline pricing?
By Jeff Klee - AmTrav | September 9, 2020
Delta, United and American airlines have announced they are eliminating change fees, but AmTrav CEO Jeff Klee says there is still much work to be done to fix airline pricing. Read More
Approval for business travel is changing, plan for considered travel permission
Opinion / Technology
Approval for business travel is changing, plan for considered travel permission
By Jenny Thornton, ATPI | September 2, 2020
Trip approval for corporate travelers is changing with duty of care in the spotlight as lockdown eases. Read More
phocuswright-2020-preview-freek-jansen
Interview / Technology
Phocuswright Europe 2020 preview: Out of Office with... Freek Jansen
By PhocusWire | September 1, 2020
In a series of interviews with executives participating in the online event in September, PhocusWire finds out what they have learned from the COVID-19 crisis. Read More
flight-centre-fy20-earnings
News / Online
Flight Centre sees emerging bright spot in business travel as it struggles with massive losses
By Mitra Sorrells | August 27, 2020
The company says it has taken the biggest hit in its leisure business, but corporate business recorded a $74 million AUD underlying profit in fiscal year 2020. Read More
greg-webb-pcwe-preview
Interview / Distribution
Phocuswright Europe 2020 preview: Out of Office with... Greg Webb
By PhocusWire | August 25, 2020
In a series of interviews with executives participating in the online event in September, PhocusWire finds out what they have learned from the COVID-19 crisis. Next up: Travelport's Greg Webb. Read More
What will bring back confidence in travel?
From Our Partners / Distribution
What will bring back confidence in travel?
By Kyle Moore - Travelport | August 25, 2020
Travelers, before they book, need reassurance that travel is safe. COVID-19 has rocked traveler confidence, and we now need to know: what will restore it? Read More
Enough is enough - global travel brands make desperate plea for state help with pandemic recovery
News / Technology
Enough is enough - global travel brands make desperate plea for state help with pandemic recovery
By Kevin May | August 18, 2020
A joint letter, sent on their behalf by the WTTC today to the G7 countries and Australia, South Korea and Spain, asks governments to convene a COVID-19 global summit in a bid to "rescue the world... Read More
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