Offline Travel Agency

PhocusWire's in-depth coverage of offline travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

News / Technology

WEBINAR REPLAY! Reimagining travel payments for stronger 2021 recovery

By PhocusWire | December 14, 2020

Join our travel payments experts and gain valuable insights about redesigning your global payments strategy for a faster and stronger recovery. Read More

News / Online

Tripadvisor gives consumer-to-travel agent service Reco a full launch

By Kevin May | December 8, 2020

The move comes almost six months on from Tripadvisor disclosing the beta testing of Reco in the U.S., costing consumers $199 for each trip that they make. Read More

From Our Partners / Distribution

The evolving traveler journey: 3 trends hoteliers must address today

By Paul Barron - Amadeus Hospitality | December 7, 2020

The shock of COVID-19 pushed what was once considered preferential traveler expectations into industry standards faster than anyone could have imagined. Read More

News / Technology

Nezasa lands $6M to expand connected trip technology

By Kevin May | December 3, 2020

The latest injection brings the total raised by the Switzerland-based company to $13 million. Read More

From Our Partners / Distribution

Revenue managers who play a pivotal role in demand generation will transform their careers

By PhocusWire | December 2, 2020

As properties and chains attempt to recover from the devastating impact of having far fewer numbers of guests, many are considering new strategies and models across their businesses. Read More

News / Technology

WEBINAR REPLAY! How virtual payments are supporting the travel landscape

By PhocusWire | December 2, 2020

With increasing risks involved, and the average midsized agency requiring on average three full-time employees to handle payments, we must look at ways to protect businesses and streamline operations.... Read More

News / Distribution

VIDEO: Sabre CEO Sean Menke on planning beyond the pandemic

By Kevin May | December 1, 2020

Companies are figuring out how to position themselves for customers, consumers and partners as travel looks to restart in some capacity and back to the levels enjoyed in 2019. But Sabre's CEO is looking... Read More

Interview / Startups

VIDEO: Kyte - Summit pitch at Phocuswright Conference 2020

By PhocusWire | November 30, 2020

Kyte is an airline retail platform empowering airlines and travel agencies to maximise their customer experience and retailing. Read More

From Our Partners / Online

Trust, confidence and responsiveness - a checklist for travel brands

By Salesforce | November 30, 2020

Airlines, cruise companies and hotels scrambled to transform their business strategies and address customer concerns ‐ all while keeping their employees and guests safe from the virus. Read More

News / Technology

InPhocus, episode 28 - Travel insurance in a pandemic world

By PhocusWire | November 27, 2020

Travel insurance is one of those things that quietly rumbles along in the background of the trip - there to protect people when things go wrong. Read More

News / Distribution

Travel industry could lose $318B through ripple effect of grounded flights

By Linda Fox | November 24, 2020

If current reductions in flying remain in the long-term, $318 billion could be diverted from the travel industry to other sectors. Read More

News / Distribution

VIDEO: Diversity and inclusion in travel is about more than recruitment - is your organization ready?

By Linda Fox | November 19, 2020

A session at The Phocuswright Conference 2020 says travel companies need to create a welcoming environment to attract and retain diverse talent. Read More

News / Distribution

Marriott notes revenue and occupancy improvement led by China

By Donna Airoldi - BTN | November 9, 2020

The hotel giant reported revenue per available room improvement in Q3 2020, with third-quarter occupancy at 35%, a drop of 40.8% from 2019. Average daily rate fell 26.4% to $117.44. Read More