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Nick Vivion
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What Crossover Rewards means for the future of loyalty programs
By Nick Vivion
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February 22, 2013
Delta and Starwood recently announced a watershed moment in the loyalty program space: a joint loyalty...
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American Airlines reaps social media gains from its rebranding
By Sean O'Neil
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February 22, 2013
The carrier parlayed its recent major news into big gains in social media followership across...
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Which loyalty card is the best choice for travelers? [REPORT]
By Nick Vivion
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February 21, 2013
A veritable cottage industry has formed in recent years around travel hacking, mostly focusing on how...
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Hotels are upping B2B cloud and B2C mobile transitions
By Sean O'Neil
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February 21, 2013
IHG and Kempinski are moving services from servers to the off-size Internet based platforms—while IHG...
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Invasion of the privacy snatchers: How social media monitoring impacts consumer relationships [INFOGRAPHIC]
By Nick Vivion
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February 20, 2013
Privacy is a hot-button issue these days - consumers are increasingly uncomfortable with the level of...
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Mr & Mrs Smith hops on Qwiki, an app for making videos on the fly
By Sean O'Neil
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February 20, 2013
The luxury hotel platform is an early adopter of Qwiki, an app that turns pictures and videos captured...
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Think you know video? Think again! [RESEARCH]
By Nick Vivion
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February 19, 2013
Video is one of the most vital parts of any marketing strategy: sticky, engaging and malleable, the...
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Luxury segmentation arrives onto the airport car rental tarmac with Silvercar
By Nick Vivion
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February 19, 2013
With the acquisition of Zipcar by car rental giant Avis Budget Group for over $400 million, the...
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It's a Captcha, but not as we know it
By Linda Fox
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February 19, 2013
Ryanair uses them, Ticketmaster uses them and even Expedia has been known to use them but Captchas are...
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Browsing from mobile devices now a quarter of traffic to travel sites
By Linda Fox
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February 18, 2013
Nucleus has released the results of its latest web browsing study showing significant gains in traffic...
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