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Startup pitch: Generation Voyage wants to aggregate tours and activities

By Linda Fox | June 26, 2017

The tours and activities sector is hard to crack. The market is fragmented and the millions of providers aren't necessarily sophisticated when it comes to technology. Enter France-based Generation... Read More

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Travel and expense tech firms merge to take on Concur

By Linda Fox | June 26, 2017

Travel and expense technology companies Certify, Nexonia, ExpenseWatch and Tallie have merged to create what they are calling the largest independent company in the space. K1 Investment Management... Read More

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TripAdvisor helps nab a robocall spoofer

By Michele McDonald | June 23, 2017

The US Federal Communications Commission said TripAdvisor played a key role in bringing a flood of illegal robocalls to a halt. The FCC proposed a $120 million fine against a Florida resident who a... Read More

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American to pay incentives for segments booked via NDC connections

By Michele McDonald | June 23, 2017

American Airlines is rolling out a travel agency incentive program to encourage agents to adopt an NDC connection with the carrier. American will pay agencies $2 for every AA-marketed segment proce... Read More

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What to expect from the travel industry in 2017: Results from the Phocuswright research with EAN

By Sponsored Content | June 23, 2017

Recent years have been up and down, but the global travel market is set for growth in 2017, driven by major gains in Asia Pacific, with an increasingly mature Chinese market at the forefront. NB: T... Read More

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Getting the measure of digital transformation

By Martin Cowen | June 23, 2017

"Digital transformation" is an abstract concept, existing in a world where data and analytics can turn every business and consumer interaction into something concrete. Travel businesses like to mea... Read More

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CWT ponders charges in latest twist in airline distribution play

By Linda Fox | June 23, 2017

Carlson Wagonlit Travel says it is considering levying charges going forward to mitigate the cost of having to book fares via new methods introduced by airlines. In a carefully worded statement, the... Read More

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Altran looks to bring more automation to in-flight service

By Marisa Garcia | June 23, 2017

Engineering solutions firm Altran has demonstrated its vision of a digital future for aviation which includes better cabin environments with a quick flick of the wrist. Altran’s digital Center of Exc... Read More

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Uber moves to mend fences with drivers, allowing in-app tipping

By Michele McDonald | June 22, 2017

Uber is making a long sought-after change to its mobile app, allowing customers to tip within the Uber app when they reach their destinations. The move is part of Uber’s “180 Days of Change,” a pro... Read More

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Hotels and OTAs failing to inspire guests

By Martin Cowen | June 22, 2017

A new report from TrustYou suggests that hotels and OTAs are not yet fully embracing the opportunities around upselling and ancillary revenues. The killer chart references the subject of the commun... Read More

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Interrail trip planning data signals wider opportunities

By Martin Cowen | June 22, 2017

Trains now have a seat - with plenty of legroom and great views - at the top table of B2B and B2C travel tech following Expedia Inc's purchase of a majority stake in SilverRail. Factor in what's ha... Read More

News / Online

Scarcity messages and social proof picked as top ways to boost web revenue

By Kevin May | June 22, 2017

Analysis of more than two billion "user journeys" and 120 million transactions on travel websites has revealed some important ways to get more money from site visitors. Qubit reckons brands can boo... Read More

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Cloudbeds raises $9 million to accelerate hospitality tech platforms

By Kevin May | June 22, 2017

Hospitality management software provider Cloudbeds has brought in a $9 million Series B investment round, bringing its total so far to $20 million. The US-based company has attracted the likes of l... Read More

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LocusLabs takes the challenge of mapping the Great Indoors

By Michele McDonald | June 21, 2017

Campbell Kennedy has been known to push a baby stroller over every navigable inch of an airport, but the “baby” is a piece of mapping technology. "It maps out an entire floor plan," he said. Ken... Read More

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Tech habits (or not) of the traditional travel agency

By Kevin May | June 21, 2017

At the so-called "traditional" end of the intermediary world is the much-maligned but still relevant travel agency. Yes, numbers of agents, shops and call centres have fallen dramatically over the... Read More

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