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From Our Partners / Technology

Why travel brands should be investing in chatbots, now

By Sponsored Content | July 4, 2017

It is common in the consumer marketing world to engage with customers where they pass their time, spend their money and focus their attention. NB This is a viewpoint by Mike Slone, chief experience... Read More

News / Technology

Tech innovation is why bleisure is happening

By Viewpoints | July 4, 2017

As technology grows and continues to infiltrate every aspect of our lives, it increasingly blurs the line between work and home. Actively contactable at nearly every hour of the day, we are checking e... Read More

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Sabre Labs' Radar Report looks at what's next for artificial intelligence

By Michele McDonald | July 3, 2017

The next big thing in artificial intelligence will be “AI as a service,” according to a soon-to-be-released “Radar Report” from Sabre Labs. The opening up and growth of AI platforms will allow ever... Read More

News / Technology

Fliggy, the online travel platform you (probably) haven't heard of

By Linda Fox | July 3, 2017

Any airline folk that haven't heard of Fliggy, formerly Alitrip, might want to take note sooner rather than later. There are already impressive numbers coming out of the online travel platform, whi... Read More

News / Technology

Hotel and OTA mobile sites are works of friction

By Martin Cowen | July 3, 2017

HEDNA's mobile working group has identified and quantified "customer friction" in the context of booking hotel rooms on mobile. The trade body for hotel distribution knows better than most that mob... Read More

News / Distribution

US lodging association calls out online travel agencies on misleading strategies

By Marisa Garcia | July 3, 2017

The American Hotel & Lodging Association (AHLA) has launched a new Search Smarter consumer awareness campaign aimed to put a halt to what it describes as misleading marketing strategies by online... Read More

News / Online

Virtual reality in travel and hospitality - is it a fad?

By Viewpoints | June 30, 2017

The narration is familiar - a new shiny breakthrough in tech is announced, inks spill in its honour, and criticism and opinion pieces fly around. Early adopters rush in to lay their hands on it, and i... Read More

News / Online

Marriott seeks startups, Booking.com boosts Backstreet, and more...

By PhocusWire | June 30, 2017

This is a roundup of product news and announcements related to travel marketing in June 2017. Friday 30 June 2017 Marriott Hotels TestBed accelerator The hotel group is looking for a s... Read More

News / Technology

Bike sharing schemes – how to solve the final mile problem

By Timothy O'Neil-Dunne | June 30, 2017

I am a recreational cyclist. I am sure many other people are too. It’s fun to find a nice place to ride, without the preparation required of the serious hardcore bikers. I also spend a lot of time... Read More

News / Distribution

Where search results are helping predict hotel occupancy

By Marisa Garcia | June 30, 2017

A report prepared by benchmark analytics technology company STR and Google shows that tracking hotel search results can be a reliable gauge of hotel bookings. The report compares Google search, STR... Read More

News / Online

Pegasus recruits Steitz, Interes division, Tiger Bay addition and more

By PhocusWire | June 30, 2017

This is a roundup of announcements related to people moves and business expansions in June 2017. Friday 30 June 2017: Pegasus recruits Steitz The distribution and hospitality software compa... Read More

News / Online

Four ways to engage guests on social media

By Viewpoints | June 29, 2017

When hotel brands respond to reviews on sites such as TripAdvisor and Booking.com it’s often a reactive endeavour. NB: This is a viewpoint by Geoffrey Ryskamp, principal of hospitality, travel, and... Read More

News / Distribution

Sabre aims for more personalization with FareNabber tech

By Michele McDonald | June 29, 2017

Sabre Corp. launched its FareNabber API at its TTX innovation conference in Las Vegas, which aims to help travel companies and developers create a smarter, more personalized air fare shopping experien... Read More

News / Distribution

Airbnb signs partnership with Flight Centre's corporate travel brands

By Martin Cowen | June 29, 2017

Airbnb continues to become part of the business travel establishment, signing a partnership with Flight Centre Travel Group's (FCTG) corporate travel brands in Australia and New Zealand. Campus Tra... Read More

News / Distribution

Sabre chief highlights distribution complexity as he talks around AA incentive

By Michele McDonald | June 29, 2017

In the wake of the latest challenge to the GDS status quo, Sabre chief Sean Menke says the GDS will remain “the most efficient way to move us forward.” Menke made the statement in his keynote addre... Read More

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