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Yatra makes big corporate travel statement with Air Travel Bureau takeover

By Martin Cowen | July 24, 2017

India's Nasdaq-listed OTA Yatra.com has agreed to acquire Air Travel Bureau (ATB) for an undisclosed sum. A statement said that ATB is India's largest independent corporate travel services firm, wi... Read More

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Sabre files appeal seeking to overturn verdict in US Airways case

By Michele McDonald | July 21, 2017

Sabre Corp. filed its opening appeal brief seeking to reverse the December 2016 verdict and damages award in a lawsuit brought by US Airways. The jury, which heard the case in the US District Court... Read More

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Data and design can keep mobile travellers engaged

By Viewpoints | July 21, 2017

Our lives have become increasingly mobile, with research showing that US consumers spend more than five hours each day interacting with on-the-go devices. NB This is a viewpoint by Ed Burek, direct... Read More

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Move over bots, email is still the boss

By Martin Cowen | July 21, 2017

US consumers prefer travel and hospitality brands to communicate with them via email rather than other channels, says a new study from Campaign Monitor. While there is an element of "MRDA " - an em... Read More

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Mobile app startups - Gyde & Seek, Wander, Proximity Grid

By PhocusWire | July 21, 2017

This is a regular roundup of some of the latest mobile application startup launches in travel covering everything from trip inspiration and planning to virtual assistants. Gyde & Seek What i... Read More

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IATA moves forward with next gen payment plan

By Marisa Garcia | July 21, 2017

The International Air Transport Association has announced progress of its New Generation IATA Settlement Systems (NewGen ISS) with the selection of Edenred and Multiservice Technology Solutions to imp... Read More

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Hilton matches Marriott's 48-hour cancellation policy in US and Canada

By Michele McDonald | July 20, 2017

Hilton will follow Marriott's lead in imposing a 48-hour requirement on cancellations. Guests who cancel their reservations within 48 hours of check-in will be subject to a penalty that is the equi... Read More

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Imagine the seamless travel experience

By Sponsored Content | July 20, 2017

Travel providers are continuing to amaze when it comes to UX and making their customers’ journey as easy as possible. NB: This is a viewpoint by Thomas Helldorff, VP Airline & Travel, Worldpay... Read More

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Time for travel companies to wake up over data threat?

By Marisa Garcia | July 20, 2017

Technology giant Thales has published its 2017 Data Threat Report with a warning to retailers of rising risk levels for data breaches. A combination of escalating cyber attacks as insider threats,... Read More

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Preparing for a future with seamless travel and personalisation

By Linda Fox | July 20, 2017

The words seamless travel and personalisation don't exactly move the excitement needle these days but an industry report released today says they will be key drivers for success in the future. The... Read More

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Jumia upgrades its social customer service with Salesforce for Messenger

By Martin Cowen | July 20, 2017

African OTA Jumia Travel claims to be first business in the region to integrate Facebook Messenger into its customer service platform. Jumia is using Salesforce for Messenger, a dedicated product f... Read More

News / Online

Personalisation in the air to improve the experience and boost profit

By Linda Fox | July 20, 2017

It's hard to get away from the word personalisation in travel although it's mostly applied to its potential for airlines, hotels and other travel providers. Aircraft manufacture Airbus is thinking... Read More

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New GBTA report highlights huge impact of business travel on the US economy

By Michele McDonald | July 19, 2017

For every 1% change in business travel spending, the U.S. economy gains or loses 74,000 jobs, $5.5 billion in GDP, $3.3 billion in wages and $1.3 billion in taxes. That was one of the finding of th... Read More

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BeMyGuest closes Series A, launches its own lab

By Martin Cowen | July 19, 2017

Asian tours, activities and attractions specialist BeMyGuest has closed its Series A funding round and launched BeMyGuest Labs. While the amount has not been disclosed, BeMyGuest confirmed that it... Read More

News / Online

OAG looks beyond aviation as it upgrades analytics platform

By Marisa Garcia | July 19, 2017

OAG has updated its analytics suite to make the company’s data more accessible to a broader range of customers in sectors beyond aviation. According to Mark Clarkson EVP product management, the Tra... Read More

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