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GoFro nabs more cash from MakeMyTrip and others, heads to Japan

By Martin Cowen | September 7, 2017

Indian online holiday marketplace GoFro has confirmed MakeMyTrip as one of the participants in a Series B round worth more than $10 million. The round has yet to close, with other investors in talk... Read More

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Alice acquires GoConcierge to push further into hotels

By Linda Fox | September 7, 2017

Hotel services platform Alice has purchased GoConcierge, a software for concierges, for an undisclosed sum. The deal comes hard on the heals of $26 million in Series B funding that Alice secured a... Read More

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OYO flexes muscles with $250 million raise, looks beyond India

By Martin Cowen | September 7, 2017

OYO Rooms, the first and now largest technology-enabled branded online accommodation aggregator in India, has picked up another $250 million in a Series D round, bringing the total raised since its 20... Read More

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Social media value to airlines goes up but budget and staffing still a challenge

By Marisa Garcia | September 6, 2017

Airlines continue to increase social media staff, but are also adding responsibilities with a greater prioritisation of customer service related interactions over marketing and brand promotions. Th... Read More

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Thomas Cook China's CEO on its first year

By Sponsored Content | September 6, 2017

This is a viewpoint from China Travel News.This article appears as part of the tnooz sponsored content initiative. Thomas Cook China, a joint venture between UK-based tour operator Thomas Cook Grou... Read More

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Airport and airline technology chiefs look to AI to enhance customer service

By Marisa Garcia | September 6, 2017

SITA’s 2017 Air Transport IT Trends Insights Report shows that airlines and airports are increasingly embracing artificial intelligence (AI) technology to support their customer service platforms, esp... Read More

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Airlines can innovate the stopover experience with mobile

By Sponsored Content | September 6, 2017

This is a viewpoint from Robert Meza, head of travel at the ENTERTAINER. With the Aviation Festival taking place in London this week, and with so many airlines, startups and technology companies co... Read More

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Car rental disrupter Turo raises $92 million, heads for Asia

By Martin Cowen | September 6, 2017

Daimler is putting even more money into mobility, jointly leading a $92 million Series D round for Turo, a peer-to-peer car sharing platform. San Francisco-based Turo, which was formerly known as R... Read More

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Finnair unveils Finn chatbot based on NDC technology

By Linda Fox | September 6, 2017

Finnair has launched a chatbot via Facebook Messenger to help passenger book flights, check status and find additional information on the airline. The "Finn" chatbot, which has been developed with... Read More

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Airlines - time to catch that missed data connection

By Viewpoints | September 6, 2017

This is a viewpoint by Philippe der Arslanian, acting CMO and head of business development, North America, for Conztanz. The vast majority of retailers including airlines and airports agree: data i... Read More

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KLM claims airline first with WhatsApp Business Platform

By Marisa Garcia | September 5, 2017

KLM Royal Dutch Airlines has announced that it is the first airline, and one of the first companies around the world, to join the WhatsApp Business platform. The airline will now offer customers bo... Read More

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Are hotel franchise fees a growing problem for owners?

By Viewpoints | September 5, 2017

This is a viewpoint by Peter O'Connor, professor of digital disruption at Essec Business School in Paris. While much media attention has focused on the issue of OTA cost, hotel owners have also se... Read More

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Daimler brings Via's on-demand ride-share to Europe with $50 million JV

By Martin Cowen | September 5, 2017

When he was at Expedia Inc, Dara Khosrowshahi's perspective on the competitive landscape came from the elevated position of running one of the biggest global online travel agencies. Now that he is... Read More

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Direct Booking Summit on where hospitality really begins

By Sponsored Content | September 5, 2017

This viewpoint from Triptease appears as part of the tnooz sponsored content initiative. There’s just three weeks to go until the return of the Direct Booking Summit and tnooz readers can now get t... Read More

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Webjet in the black as consumer and trade units expand

By Martin Cowen | September 4, 2017

Australia-listed Webjet Limited has seen double-digit growth for the year to end-June across most of its B2C and B2B businesses. However, a "technical accounting issue" relating to a supply and con... Read More

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