News

This is a viewpoint from Iñaki Úriz, CEO at Caravelo. We built our first chatbot over 4 years ago. Its name is Tato, it lives on Hipchat and its mission is to help our developers by creating bookin... Read More

Adam Singolda, founder and CEO at Taboola is a strong believer in the power of storytelling. The trick is delivering the right story to the right audience in the right platform at the right time. That... Read More

Brazilian start-up Yellow has raised $9 million in seed round funding to launch the first dockless bike-sharing service in that country.  ... Read More

Less than a month after buzz circulated that Amazon could make a move into travel – again – one of its biggest e-commerce competitors is doing just that.... Read More

This is the latest in a series of articles spun out of tnoozLIVE@ITB, recorded live over three days at ITB Berlin this March. More clips and interviews to come here, as well as on our YouTube channel.... Read More

All-inclusive luxury brand Palace Resorts wants its guests to experience a worry-free vacation “without lifting a finger,” and now it is using eye tracking technology to translate that concept to a new marketing campaign.  ... Read More

Canadian travel rewards program Aeroplan is in hot water with customers over questions included in a recent consumer survey which were well outside the scope of travel preferences and offended some ac... Read More

Since Voyhoy launched in Chile in 2014, the South American multimodal transport platform with real-time ticket bookings across multiple countries and local payment providers, has garnered more than 10... Read More

As initial reactions to Airbnb and Uber’s new logos have shown, rebranding is a tricky business. It may sometimes feel that brands can’t put a foot right with the public when they introduce change.  B... Read More

Sponsored by Unisys. Your loyalty program has served you well for decades. But will it continue to do so? New technology and a new generation have changed all the rules. To win in this new game, yo... Read More

Chinese e-commerce platform Meituan has acquired Mobike, one of the world's largest smart bike-sharing companies.  ... Read More

Air France-KLM has agreed to waive surcharges for leisure and corporate customers that book through Expedia Group brands Expedia, Ebookers and Egencia.... Read More

The premise is as old as commerce: marketers always need an edge. Whether with a price promotion, a celebrity or sweepstakes, brand marketers are always looking for newsworthy ways to capture consu... Read More

Travelers in the United Kingdom can now use Skyscanner’s iOS app to compare and book train tickets.  ... Read More

The travel industry, and airlines in particular, have a war on their hands as they try to advance in e-commerce. Bad actors who run bot armies across the world are exploiting airline websites and mobi... Read More