News

Uber acquires Jump Bikes
News / Startups
Uber targets bike-sharing with purchase of Jump Bikes
By Mitra Sorrells | April 9, 2018
Uber is expanding its ride options with the purchase of Jump Bikes, a dockless, electric bike-sharing startup.  ... Read More
How China is pushing ecommerce further than any nation in the world's history
News / Technology
How China is pushing ecommerce further than any nation in the world's history
By Nick Vivion | April 9, 2018
This is a new weekly-ish column from the editorial staff that will cover current events from a direct perspective based on our team's expertise in travel, hospitality, and technology.  As I was... Read More
Airbnb tests eliminating guest fees in new pilot program
News / Online
Airbnb tests eliminating guest fees in new pilot program
By Jill Menze | April 9, 2018
Airbnb is asking select hosts to join a pilot program that removes guest fees from listings.... Read More
Hotels Network $3.7M funding
News / Online
Spanish hotel technology company secures $3.7M to spur growth
By Mitra Sorrells | April 9, 2018
The Hotels Network, a Barcelona-based hotel technology company, has raised $3.7 million from investors in the United States and Europe.  ... Read More
Mindful automation: these might not be the bots you're looking for
News / Technology
Mindful automation: these might not be the bots you're looking for
By Marisa Garcia | April 9, 2018
Sabre has published its latest Emerging Technology in Travel report, which looks at the top technology trends driving travel and social change over then next few decades, and considers both the applic... Read More
AI series part 2 Watson
News / Technology
AI analysis, part 2: Watson's world
By Mitra Sorrells | April 9, 2018
It’s been more than seven years since IBM’s Watson computer entered the spotlight by beating two acclaimed – and human – competitors on the quiz show Jeopardy!  ... Read More
Online review management study
News / Online
Hotels that request guest feedback earn more positive reviews
By Mitra Sorrells | April 9, 2018
Accomodations can improve their online reputation by proactively asking guests to post reviews.... Read More
AccorHotels adds to digital services, acquires ResDiary
News / Technology
AccorHotels adds to digital services, acquires ResDiary
By Linda Fox | April 9, 2018
AccorHotels is furthering its ambitions to make more of its physical properties via digital services with the acquisition of restaurant booking service, ResDiary. According to a statement from the... Read More
Podcast: G Adventures discusses the past and future of responsible, sustainable tourism
News / Distribution
Podcast: G Adventures discusses the past and future of responsible, sustainable tourism
By Nick Vivion | April 9, 2018
In this week's Travel is your Business podcast, the hosts chat with Eduardo Cartaya from G Adventures. We explored just how sustainable tourism can work for all involved, and how communities can parti... Read More
What one destination discovered about using virtual reality for travel marketing
News / Technology
What one destination discovered about using virtual reality for travel marketing
By Nick Vivion | April 9, 2018
Virtual reality continues its march into the mainstream. While most consumers do not have access to the headsets required to properly experience the medium, there are enough out there that do. One of... Read More
Wake up - loyalty means nothing without a quality experience
News / Online
Wake up - loyalty means nothing without a quality experience
By Marisa Garcia | April 9, 2018
Real loyalty is elusive so many continue to rely on discounting or ‘payback’ to encourage purchases. Though this approach works, it does not foster sustainable loyalty, and puts travel brands in a vul... Read More
QOTW: Something about the end experience
News / Technology
QOTW: Something about the end experience
By PhocusWire | April 6, 2018
Quote from Mike Croucher, chief architect at Travelport, in an article on PhocusWire this week.... Read More
MyBagCheck takes B2B route to grow NYC bag storage and delivery service
News / Technology
MyBagCheck takes B2B route to grow NYC bag storage and delivery service
By Kerry Medina | April 6, 2018
MyBagCheck officially launched in the Apple App Store in November. It has since had about 300 downloads, with about 10 percent of users actually taking advantage of the service; luggage pick-up, stora... Read More
Cosmopolitan AI chatbot loyalty
News / Technology
How AI can be used to enhance loyalty programs
By Mitra Sorrells | April 6, 2018
Since the Cosmopolitan at Las Vegas introduced it’s virtual concierge chatbot in January 2017, more than 20,000 guests have interacted with her sassy persona dubbed “Rose” - for everything from requests for more towels or restaurant recommendations to more playful interactions such as a game of “Would You Rather.”  ... Read More
The data says: These are the most popular airline Passenger Service Systems worldwide
News
The data says: These are the most popular airline Passenger Service Systems worldwide
By PhocusWire | April 6, 2018
There's a lot of data out there, and recent analysis looked at which Passenger Service Providers were most popular in regions around the world. As you'll see below, the race is quite tight for the sec... Read More