News

Travel data co-op ADARA and travel market research firm Longwoods International are collaborating to give destination marketing organizations a deeper understanding of their visitors and the effectiveness of marketing campaigns.  ... Read More

According to the Salesforce’s 2017 “State of Marketing” report, artificial intelligence is the leading technology where marketers expect the most growth in the next two years. ... Read More

In some respects, Detour was Just Another Walking Tour Guide App that used smart technology to try and muscle in on an already crowded marketplace.... Read More

Scottish independent tour operator Rabbie’s Small Group Tours is hoping to tap into the Chinese inbound market through a new deal with Chinese online giant Ctrip. The Edinburgh-based company is due... Read More

This is a viewpoint from Trond Vidar Bjorøy, blockchain investor and advisor. While there isn’t much yet to indicate that blockchain technology will be a panacea for travel industry pain points, 20... Read More

TrustYou has published a new report which shows that why actively asking for reviews from hotel guests should be a critical part of hotels’ CRM strategy. The report was based on feedback collected... Read More

It's now sinking in to many in the sector that they have probably just been through one of the most important in the history of tours and activities.... Read More

TripAdvisor has agreed to acquire Bokun in a deal it claims will provide suppliers in tours and activities "with technical solutions in addition to the sector's largest distribution channel".... Read More

Quote from Jeff Chow, vice president of product, consumer experience, at TripAdvisor.... Read More

It wasn't that long ago that TripAdvisor boss Steve Kaufer was talking about making much more of its non-hotel division. In line with that strategy it has announced with acquisition of Iceland-base... Read More

People build a curious devotion to the look of their favorite airline brands, and airlines have invested billions over the years to ensure that their liveries and cabin interiors live up to expectatio... Read More

Hospitality merchandising technology company Nor1 has acquired Stay Delightful, a mobile-messaging platform.... Read More

Ctrip 300 million registered users will have access to personalised experiences from AccorHotels' brands following the signing of a memorandum of understanding between the two companies. A statemen... Read More

Travel search engine Skyscanner has used translation technology specialist Unbabel as part of its strategy to improve customer service and response times. The Edinburgh-based company, which was acq... Read More

Sponsored by Passenger Technology Solutions. Last week, the world’s largest gathering focused on Passenger Experience descended on Hamburg, and from one end of the exhibition halls to the other, on... Read More