News

Booking.com is fighting on a number of fronts these days, having ramped up its strategy on private accommodation over the course of the last two years.... Read More

As an industry representing 10% of jobs globally and on track to reach $1.5 trillion in gross bookings by 2020, the travel market is one that’s ripe for innovation and disruption.... Read More

Digital customer service platform Conversocial has integrated Chinese social messaging giant WeChat as a new channel. Conversocial says that integrating it will allow travel companies to offer an i... Read More

Hotel giant Marriott International is working with Salesforce to create a global platform to improve communication with members of its loyalty schemes and deliver a more personalised service to them.... Read More

A string of acquisitions into new areas of hospitality and a focus on digital services have made AccorHotels one of the chains to watch in recent years.... Read More

"The art of design is to make complicated things simple" ~Tim Parsey Although a webless world seems inconceivable today, the first website only dates back a quarter of a century. It was created... Read More

Ctrip's first quarter 2018 financials contain some impressive triple-digit growth figures, while chairman James Liang used the prepared remarks part of the earnings call to explain how Ctrip's custome... Read More

Eurowings is to create a new company to bring all of its digital activities “under one roof” and increase the range of travel services it offers. The Lufthansa-owned carrier has revealed plans to f... Read More

Travelers who book flights anywhere in the United States on Kayak now have instant access to automated flight monitoring and compensation assistance from Service.... Read More

Whoever thought you could have an extremely detailed and combative discussion about metasearch and hotels?... Read More

Most conversations that involve digital marketing and the efforts of hotels and online travel agencies to gain exposure usually revolve around advertising.... Read More

This is a viewpoint from Kristian Valk, CEO and co-founder of Hotelchamp. Is that the sky falling, or just a new era dawning? If you believe the fear-mongers, GDPR is game-over for contemporary mar... Read More

Hotel rooms without windows – either because they are interior rooms or they are located under ground level – are not uncommon in some parts of the world, particularly in crowded cities where available land is limited.   ... Read More

Ctrip, China’s largest online travel agency, posted strong financial results for the first quarter of 2018.  ... Read More

Marriott has signed a series of deals with technology companies to expand and open up its Marriott Moments platform of bookable destination activities. The hotel company says that Marriott Moments... Read More