News

News / Online

Banks and airlines continue battle over consumer loyalty

By Abby Crotty | October 24, 2025

A new report from consulting firm IdeaWorksCompany highlighted strengths and weaknesses of both entities, but banks maintain an edge.... Read More

News / Technology

Trip.com Group's COO Xing Xiong reflects on the AI age

By Yeoh Siew Hoon - WiT | October 24, 2025

At WiT’s 20th anniversary conference, Trip.com Group's COO Xing Xiong spoke about navigating disruption, the limits of AI and why human passion remains the most irreplaceable asset in travel.... Read More

News / Technology

Assistance needed: How airlines can improve the experience for vulnerable travelers

By Linda Fox | October 24, 2025

With the aging global population and neurodiversity increasingly in the spotlight, there's room for improvement on the aviation industry's accessibility report card.... Read More

News / Technology

Hotels push live ChatGPT integrations as AI search goes bookable

By Matthew Parsons | October 23, 2025

Following OpenAI’s launch of “ChatGPT apps,” experts predict that AI search platforms will soon be able to display hotels' real-time availability and rates.... Read More

News / Online

Grab introduces third-party partner apps

By Abby Crotty | October 22, 2025

Grab has partnered with five service apps that are now available on Grab's app in Singapore and Malaysia.... Read More

News / Online

When travel isn’t first: How economic strains are changing consumer behavior

By Phocuswright Research | October 22, 2025

While major trip components continue to be booked at similar rates, the way travelers research, plan and choose is shifting beneath the surface.... Read More

News / Startups

The Middle East travel startup atmosphere is buzzing

By Morgan Hines | October 22, 2025

As the Middle East sees rapid travel growth, its startup environment is characterized by ambition and innovation with government support, according to travel stakeholders.... Read More

News / Technology

Airbnb adds social tools for experiences and updates host capabilities

By Abby Crotty | October 21, 2025

Guests can now interact with other travelers they meet on experiences, while hosts can set new cancellation policies and access price tips.... Read More

News / Online

Hostelworld boosts social strategy with acquisition of OccasionGenius

By Linda Fox | October 21, 2025

Hostelworld described the acquisition as "a natural progression" of the growth strategy announced earlier this year.... Read More

News / Technology

Google launches Google Maps in Gemini API

By Morgan Hines | October 20, 2025

Google said the mechanism will be similar to grounding with Google Search, which provides increased accuracy, real-time information and citations.... Read More

News / Online

Phocuswright names winners of the 2025 Philip C. Wolf Memorial Scholarship

By PhocusWire | October 20, 2025

Sebastián Muñoz, co-founder of Rutopía, and Jen Wong, founder and CEO of Laasie, received this year's award.... Read More

News / Online

European Commission's tourism strategy will focus on 3 priorities

By Morgan Hines | October 20, 2025

Apostolos Tzitzikostas, European commissioner for sustainable transport and tourism, shared Europe’s upcoming strategic goals for travel.... Read More

News / Technology

How the corporate travel sector should think about AI

By Morgan Hines | October 20, 2025

Commitment to AI use and learning matters as corporate travel starts to adopt the new technology.... Read More

News / Startups

Where are they now? Catching up with the Hot 25 Travel Startups for 2023

By Mileva Sapic | October 20, 2025

Many of our Hot 25 Startups for 2023 have undergone major transformations, including significant funding rounds and strategic acquisitions.... Read More