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How social media came to the fore in the European ash crisis

By Kevin May | April 19, 2010

If the US presidential election of 2008 was the first occasion that social media played a major role in politics, then perhaps the ash drama of 2010 will be the most significant so far in travel.... Read More

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MyTravelGoogle nothing to do with Google, just cheeky opportunism

By Kevin May | April 19, 2010

The ordinary traveller might be excited to hear about this intriguing website known as MyTravelGoogle, especially as it has started appearing in search results.... Read More

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JetBlue to continue free checked bags, airlines rule out carry-on fees

By Dennis Schaal | April 19, 2010

The news is buried at the bottom of a Reuters story: A JetBlue spokesman says the airline will continue its policy which allows passengers to check their first bag for free.... Read More

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So who is right in the airline merchandising row?

By Timothy O'Neil-Dunne | April 19, 2010

I have been watching and biting my tongue all week at the somewhat personal vitriol coming from Business Travel Coalition.... Read More

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TripAdvisor and Expedia face legal action in France over hotel listings

By Kevin May | April 19, 2010

A union of French hoteliers is taking legal action against user review giant TripAdvisor and parent company Expedia over what it calls "unfair commercial practices".... Read More

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The Week in Travel Tech - Ash, ash and some other non-ash news

By Kevin May | April 17, 2010

What you missed on Tnooz this week, Sunday April 11 to Saturday 17 April 2010.... Read More

Volcanic ash cloud and European travel - live blog

By Kevin May | April 16, 2010

This was Tnooz's live blogging of the extraordinary impact on the travel industry following the spread of the Icelandic volcanic ash cloud.... Read More

Kayak sending out new collection of TV commercials

By Kevin May | April 16, 2010

Metasearch engine Kayak is throwing its latest series of TV commercials out to an unsuspecting TV audience this weekend.... Read More

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San Francisco has seemingly easy fix for hotel tax issue

By Dennis Schaal | April 16, 2010

San Francisco has an easy fix for the wrenching hotel-tax issue: Just have the hotels make sure that the online travel agencies are paying the full amount.... Read More

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The terminator -- Southwest to quash WestJet codeshare agreement

By Dennis Schaal | April 16, 2010

Southwest says WestJet requested "significant changes" to a 2008 codeshare agreement so Southwest has decided to terminate the pact.... Read More

Southwest adds online booking for unaccompanied minors, increases fee

By Dennis Schaal | April 16, 2010

Southwest Airlines says its website will soon handle online booking for unaccompanied minors and the airline will double the one-way service fee to $50.... Read More

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Day Five of Five - How to manage a reputation online

By Viewpoints | April 16, 2010

Just as in the offline world, a modern online business etiquette is to be useful in your networks.... Read More

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Zoombu finally opens its tightly locked doors to the public

By Kevin May | April 16, 2010

Fledgling metasearch engine Zoombu, which has been in private beta for months, has drawn back the curtains to finally reveal its product to the wider world.... Read More

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Chart - traffic to airline websites soared on Ash Thursday

By Kevin May | April 16, 2010

No surprise here at all, but some indication of the travel chaos that set in yesterday and hundreds of thousands of passengers found themselves stranded across Europe.... Read More

Hong Kong Travel Site Crunch: Data Week End April 10 2010

By PhocusWire | April 16, 2010

Most popular travel websites in the Hong Kong region for the week ending April 10 2010.... Read More

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