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Online
In a rare departure, airlines trump other companies in customer service via Facebook [INFOGRAPHIC]
By Sean O'Neil
|
October 23, 2012
An analysis finds that airlines addressed 69% of customer comments on airline Facebook pages, a higher rate than for any other industry sector....
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News
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Online
What every marketer needs to know about Big Data in the travel industry
By Viewpoints
|
October 23, 2012
Big Data. There's no escaping it. It's catchy. It's generic enough that everybody is using it for everything. It's a one-size-fits-all phrase. Right?...
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News
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Online
The Scan: Easyjet launches US website, and more travel tech news
By PhocusWire
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October 23, 2012
EasyJet, BlaBlaCar, IHG, and Allianz all appear in our roundup of the stories making news and driving opinion on 23 October....
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News
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Online
Guiomatic says its white-label travel guides are supersizing OTA conversion rates
By Sean O'Neil
|
October 23, 2012
Offering B2B solutions, Guiomatic sells a widget that can a consumer-focused travel company can add to its website and enable users to create customised, up-to-date travel guides for more than 5,000 travel destinations....
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News
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Online
Expedia loses ground to Wotif and Webjet - Top Australia travel websites, September 2012
By PhocusWire
|
October 22, 2012
Wotif and Webjet have extended their lead ahead of rival agency Expedia in the list of leading travel websites in Australia....
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News
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Online
Amazon Elastic Compute Cloud hiccup takes down Airbnb, Foursquare, and other startups for hours
By Sean O'Neil
|
October 22, 2012
Many digital companies, including travel startups like Airbnb and Foursquare have been knocked offline for hours during the business day today....
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News
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Online
Quirky travel mapping application allows travelers to visualize trip planning
By Nick Vivion
|
October 22, 2012
Go Pro Travelling has announced their new take on maps, an interactive mapping application that allows users to plot out trips and collaborate with friends, family and colleagues to build trips in a visually engaging way....
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News
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Online
Friends and family most influential for hotel, TripAdvisor catches up but apparently social media nowhere
By Kevin May
|
October 22, 2012
Hotel guests still rely heavily on recommendations from friends and family, but the impact of social media channels such as Facebook and Twitter is negligible....
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News
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Online
The Scan: Pheed may be the new Twitter, and today's travel tech news
By Sean O'Neil
|
October 22, 2012
Hipmunk lists private air taxi options and Google reveals that how Indians search mobile maps differently from Americans -- all are in our roundup of the stories making news and driving opinion on 22 October....
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News
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Online
Best of Tnooz last week - Social coups, No harm done, Falling to Earth, New distribution
By PhocusWire
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October 22, 2012
Most popular and most commented last week - and what's coming up next......
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News
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Online
Orbitz launches Android app with 72-hour flash sale
By Nick Vivion
|
October 19, 2012
Orbitz has just launched their Android app, and is using a this-weekend-only approach to promoting the latest offering....
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News
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Online
French hoteliers voice concern about OTA business practices
By Nick Vivion
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October 19, 2012
One hospitality industry veteran has taken to the Web to publicly gripe about the OTA situation on French travel industry website Hospitality-On....
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News
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Online
Transport and ticketing clear winners as mobile payment methods converge to NFC?
By Linda Fox
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October 19, 2012
Total spend via mobiles using near-field communication (NFC) is to rise more than twenty-fold from $4bn this year to $100bn in 2016 according to forecasts from ABI Research....
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News
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Online
CasaHop uses social graph to create trust in the home swap experience
By Linda Fox
|
October 19, 2012
CasaHop is a home exchange platform which aims to put like-minded people in touch with each other via their social graph....
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News
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Online
The Scan: Unprofitable Jetsetter is up for sale, and more travel tech news
By PhocusWire
|
October 19, 2012
Jetsetter, TripAdvisor, Triposo, Fairmont Hotels, and India4GapYear all appear in our roundup of the stories making news and driving opinion on 19 October....
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Travel brands continue to chase AI visibility as the landscape shifts
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Airbnb is making us rethink what a 'direct booking' really means
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Amadeus is working with Anthropic to help developers access content
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WeTravel acquires Tourwriter to broaden custom travel focus
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Flagship launches with 3 tours and activities brands, further acquisitions planned
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Expedia CEO on AI's growing role in travel planning and booking
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Meta launches AI agent with travel booking capabilities
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Booking loses Etraveli acquisition appeal
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Ryanair's CMO Dara Brady provides frank take on AI in marketing
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Airlines’ ancillary revenue grows twice as fast as overall revenue
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