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U.S. car rental: Cooling off or resetting the ride?
News / Online
U.S. car rental: Cooling off or resetting the ride?
By Phocuswright Research | July 2, 2025
With rental rates softening and average revenue per day dipping, companies are shifting gears from high-margin pricing to tighter fleet control and long strategy. Read More
Optimizing airline customer engagement: Integrating airline partners at every touchpoint
From Our Partners / Online
Optimizing airline customer engagement: Integrating airline partners at every touchpoint
By Michelle Bruno | June 30, 2025
Partnerships enable airlines to optimize customer engagement at multiple touchpoints, contributing data and insights, closing service gaps, mitigating disruption, providing specialized services and... Read More
Online travel veterans on travel technology evolution and what's next
News / Online
Online travel veterans on travel technology evolution and what's next
By Abby Crotty | June 26, 2025
In a special session at Phocuswright Europe, online travel vets Mauricio Prieto and Gillian Tans shared their thoughts on the state of the industry and where it's headed amid the age of AI. Read More
AI trip planning platform Mindtrip launches mobile app
News / Technology
AI trip planning platform Mindtrip launches mobile app
By Morgan Hines | June 25, 2025
Mindtrip's app is intended to act as a “on-trip companion” for travelers, generating recommendations tailored to user preferences and location. Read More
What products need development, according to Expedia Group
News / Technology
What products need development, according to Expedia Group
By Morgan Hines | June 24, 2025
Shilpa Ranganathan, chief product officer of Expedia Group, said there are three areas that could benefit from more development, product-wise. Read More
The evolving role of AI in business travel
News / Technology
The evolving role of AI in business travel
By Mark Frary | June 18, 2025
In the year since the 2024 Business Travel Show Europe, we have seen a torrent of AI-related announcements and launches in the business travel sector. Read More
Agilysys, Duetto, Zucchetti North America and more hospitality news from HITEC 2025
News / Technology
Agilysys, Duetto, Zucchetti North America and more hospitality news from HITEC 2025
By PhocusWire | June 17, 2025
At HITEC 2025, technology companies unveiled their latest innovations for the hospitality industry, including several integrating artificial intelligence. Read More
Allianz—EMEA People’s Choice winner at Phocuswright Europe 2025
Interview / Technology
Allianz—EMEA People’s Choice winner at Phocuswright Europe 2025
By PhocusWire | June 16, 2025
Allianz took the stage to present its product Allyz, its free app, which aims to reinvent the end-to-end traveler journey.   Read More
PhocusWire's weekly travel tech news briefs: Amex GBT, Sabre, Accelya and more...
News / Technology
PhocusWire's weekly travel tech news briefs: Amex GBT, Sabre, Accelya and more...
By PhocusWire | June 13, 2025
Keep up with all the latest people, partner and product news from around the global travel industry.   Read More
Speakspots launches white-label AI agent
News / Technology
Speakspots launches white-label AI agent
By Morgan Hines | June 11, 2025
The AI agent, which marks Speakspots' B2B entry, should help hotels  automate guest communications and drive incremental revenue.  Read More
Travel eSIM provider Kolet attracts investment from Expedia, Apple vets
News / Startups
Travel eSIM provider Kolet attracts investment from Expedia, Apple vets
By Abby Crotty | June 10, 2025
The funding will be used to enhance Kolet's mobile app, simplify eSIM installation for first-time users and hire additional team members. Read More
Travel industry readies itself for the arrival of agentic commerce
News / Technology
Travel industry readies itself for the arrival of agentic commerce
By Matthew Parsons | June 9, 2025
The groundwork for agentic commerce is being done. The question is: How prepared is the travel sector? Read More
PhocusWire's weekly travel tech news briefs: Uber, eDreams Odigeo, SITA and more...
News / Technology
PhocusWire's weekly travel tech news briefs: Uber, eDreams Odigeo, SITA and more...
By PhocusWire | June 6, 2025
Keep up with all the latest people, partner and product news from around the global travel industry. Read More
Rapid Fire with Karen Bolda of Expedia Group
News / Online
Rapid Fire with Karen Bolda of Expedia Group
By Morgan Hines | June 5, 2025
As we count down to Phocuswright Europe, PhocusWire is shining the spotlight on a selection of conference speakers in a series of Q&As.  Read More
Does Airbnb’s ‘Services’ take unfair advantage of hosts?
News / Online
Does Airbnb’s ‘Services’ take unfair advantage of hosts?
By Morgan Hines | June 5, 2025
Industry experts have criticized Airbnb’s plan to allow travelers to book hotel-like services on hosts' properties without compensating those hosts. Read More