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Q&A: Ritz-Carlton founder Horst Schulze on tech's role in luxury hotels

By Mitra Sorrells | September 3, 2019

Ritz-Carlton co-founder Horst Schulze shares his views on how the luxury category has changed, the best ways to integrate technology and his changing views on online intermediaries and crowd-sourced... Read More

News / Technology

Q&A: BCD Travel's Yannis Karmis on innovation, new tech, threats to legacy TMCs

By Mitra Sorrells | August 30, 2019

BCD Travel's senior vice president of product strategy and development, Yannis Karmis, discusses emerging technologies, NDC, digital identity and more. Read More

Ixigo Flipkart partnership flight bookings

News / Distribution

Ixigo shifts to “full OTA experience” in deal with Indian e-commerce site Flipkart

By Mitra Sorrells | August 30, 2019

Ixigo is now managing domestic and international flight bookings on Flipkart, and additional verticals may be added soon. Read More

Interview / Startups

In The Big Chair - Ariel Cohen of TripActions

By Mitra Sorrells | August 29, 2019

TripActions is only four years old, but the company is definitely playing in the big leagues, valued at more than $4 billion on more than $450 million in funding in the last 18 months and making moves... Read More

News / Startups

ClaimCompass raises $1.3M to develop its flight compensation technology

By Mitra Sorrells | August 22, 2019

This latest funding, a late seed/pre-Series A round, brings the company's total funding to date to just over $2 million. Read More

News / Technology

TripAdvisor will offer Wi-Fi services to restaurants to help their marketing efforts

By Mitra Sorrells | August 20, 2019

TripAdvisor Wi-Fi Plus is a new option to enable restaurants to offer free Wi-Fi to their guests in return for sharing their email or social media credential. Read More

News / Technology

Business travel, part 3: How technology is improving risk management

By Mitra Sorrells | August 19, 2019

Artificial intelligence and mobile technology are improving both the quality of risk management information that business travelers can receive and the speed at which they receive it. Read More

GBTA convention digital identity frictionless travel

News / Technology

Could digital ID be the key to achieving a frictionless travel experience?

By Mitra Sorrells | August 19, 2019

Amadeus traveler ID innovation manager Laurent Conjat says digital identity is coming and will add efficiency and remove friction at every step of the traveler's journey. Read More

News / Technology

British Airways boosts in-flight experience with virtual reality trial

By Linda Fox | August 16, 2019

The carrier is offering passengers on some flights in its first class cabin the chance to view films, documentaries and other programs in 2-D, 3-D and 360-degrees formats Read More

Interview / Online

In The Big Chair - Doug Anderson of American Express Global Business Travel

By Mitra Sorrells | August 14, 2019

The CEO of the global TMC discusses business travel pain points, the impact of NDC in the corporate channel and new startups entering the market. Read More

Opinion / Online

How travel marketers can capture the "momentary market"

By Joel Davis - Mighty Social | August 13, 2019

It wasn’t that long ago that all marketing eyes were on hyper-personalization, yet we have already shifted to an era where each individual customer has their own reality and every moment represents an... Read More

News / Online

Business travel, part 2: TMCs focus on innovation to stay competitive

By Mitra Sorrells | August 12, 2019

For part two of our series on business travel we explore how some of the legacy TMCs are pursuing innovation. Read More

Interview / Startups

STARTUP STAGE: Saba Hospitality builds tools to maximize guest and hotel staff engagement

By Mitra Sorrells | August 12, 2019

Saba Hospitality is building solutions for the hospitality industry using artificial intelligence and scalable chatbot technology. Read More

Sitata new corporate travel risk management tools

News / Technology

Risk management solution expands offerings for corporate travel

By Mitra Sorrells | August 7, 2019

Sitata, a global health, safety and risk management service for travelers, is adding new tools for corporate travel. Read More

News / Startups

Airport app FLIO - a tale of four phases, investor impatience and a sale

By Linda Fox | August 6, 2019

Founder Stephen Uhrenbacher describes the various phases FLIO went through to try and make it in the airport world - but his investors were not aligned. Read More

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