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ceo-interview-craig-brennan-switchfly
Interview / Online
In The Big Chair - Craig Brennan of Switchfly
By Mitra Sorrells | February 5, 2020
The Switchfly boss talks with PhocusWire about how loyalty has changed over the past decade, what younger generations want and more. Read More
beekeeper platform
News / Technology
Communications platform Beekeeper augments Series B with $5M in funding
By Steven Lerner | February 5, 2020
Nearly five months after announcing its $45 million Series B funding, Beekeeper is adding an extra $5 million to the round.   Read More
nordic-choice-loyalty-in-home
News / Online
How a hotel chain is reinventing loyalty with at-home perks
By Mitra Sorrells | February 3, 2020
Nordic Choice Hotels has created a new option for its loyalty members that allows them to have in-home cleaning services with hotel products such as sheets, towels and toiletries. Read More
Sounding Off: Try the shiny new tech but never expect results
Interview / Technology
Sounding Off: Try the shiny new tech but never expect results
By PhocusWire | January 31, 2020
Technologists will always want to play but the beancounters upstairs often do not have the patience to let the nerds in the basement figure out if something new is relevant to a brand's strategic vision... Read More
jetblue byblue
News / Technology
JetBlue emphasizes personalization with launch of ByBlue tool
By Steven Lerner | January 31, 2020
JetBlue has unveiled a new platform called ByBlue that allows travelers to book car rentals and other trip offerings with one click. Read More
WEBINAR REPLAY! Travel trends 2020: Discover the latest in online and mobile travel
News / Online
WEBINAR REPLAY! Travel trends 2020: Discover the latest in online and mobile travel
By PhocusWire | January 30, 2020
Kick-start 2020 by uncovering the tech trends that customers want, travel brands are investing in and experts predict to be the next big thing. Read More
easemytrip-whatsapp-flights
News / Distribution
EaseMyTrip brings flight bookings to WhatsApp
By Linda Fox | January 28, 2020
Communications platforms such as WhatsApp are mostly used for customer service in travel but EaseMyTrip is enabling flight booking. Read More
bounce scooters
News / Startups
Mobility startup Bounce raises $105M on the path to electric vehicle expansion
By Steven Lerner | January 28, 2020
Bike and scooter rental company Bounce is developing its own fleet of electric vehicles with the help of a new investment of $105 million. Read More
The rise and fall of the iPad: 10 years of tablet travel
Opinion / Technology
The rise and fall of the iPad: 10 years of tablet travel
By Glenville Morris - Travelport | January 27, 2020
A look at the rise and fall - and maybe rise again? - of the iPad and its use in travel on the 10th anniversary of the product announcement. Read More
Tripadvisor begins brand transformation with new course for Viator, executive shakeup
News / Online
Tripadvisor begins brand transformation with new course for Viator, executive shakeup
By Mitra Sorrells | January 23, 2020
Tripadvisor is embarking on a dramatic realignment aimed at helping the company preserve profitability and spur new growth as it deals with competition from Google and others and with evolving... Read More
expedia-partner-solutions-expectations
News / Online
Increased focus on offers and customer service are top asks from travelers
By Linda Fox | January 22, 2020
A global survey of travelers from Expedia Partner Solutions highlights the most important booking, payment and customer service factors. Read More
arc-investment-nutravel
News / Technology
ARC boosts corporate travel services with majority stake in NuTravel
By Mitra Sorrells | January 22, 2020
ARC has taken a majority stake in NuTravel to accelerate delivery of omnichannel solutions for corporate travel. Read More
hopper-trees-carbon-offsets
News / Online
Hopper to pay for carbon offsets for all bookings, challenges top travel CEOs to follow suit
By Mitra Sorrells | January 21, 2020
Hopper Trees is a new initiative that covers the cost of carbon offsets for all flights and hotels booked in the Hopper app. Read More
Tech trends enabling customer acquisition and end-to-end engagement in 2020
From Our Partners / Online
Tech trends enabling customer acquisition and end-to-end engagement in 2020
By Sinead Reilly and Glenville Morris - Travelport | January 20, 2020
Travelport's most recent trends report has blended industry expert opinions with a survey of 23,000 consumers and 100 senior travel professionals.  Read More
Booking.com launches CityBook as test app for destination tools and services
News / Online
Booking.com launches CityBook as test app for destination tools and services
By Kevin May | January 16, 2020
The app, known as CityBook, is a "digital guide" for destinations that will combine content, planning tools such as maps, navigation and experiences. Read More