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STARTUP STAGE: Port provides remote guides for events and tours
Interview / Startups
STARTUP STAGE: Port provides remote guides for events and tours
By Mitra Sorrells | December 24, 2020
Port enables users to visit destinations or attend business events or trade shows through live video calls with remote guides. Read More
Hopin acquires Topi to drive hybrid events
News / Startups
Hopin acquires Topi to drive hybrid events
By Linda Fox | December 23, 2020
Topi's co-founders are joining Hopin to head up the development of hybrid and mobile products. Read More
VIDEO: Travel veterans Peluso and Jones on opportunities to emerge from COVID stronger
News / Online
VIDEO: Travel veterans Peluso and Jones on opportunities to emerge from COVID stronger
By Mitra Sorrells | December 23, 2020
Travelocity founder Terry Jones and former Travelocity CEO Michelle Peluso reunited for a discussion with Phocuswright senior analyst Lorraine Sileo. Read More
Digital payments could go backwards with hidden charges pushing travelers to use cash
News / Technology
Digital payments could go backwards with hidden charges pushing travelers to use cash
By Linda Fox | December 21, 2020
Digital payments have accelerated during the pandemic with travelers switching to contactless cards and mobile options. Read More
phocuswright-conference-2020-contactless-panel
News / Technology
VIDEO: How digitization impacts costs, consistency and confidence in travel
By Mitra Sorrells | December 21, 2020
A panel discussion at The Phocuswright Conference on instilling confidence in travelers included executives from CitizenM, SITA and Beachy. Read More
Transportation startup Bolt closes €150M funding round
News / Startups
Transportation startup Bolt closes €150M funding round
By Mitra Sorrells | December 18, 2020
The Estonia-based startup says it will use the funding to enhance the safety and quality of its products and services. Read More
4-ceos-thriving-2020
News / Online
Four travel CEOs on thriving through 2020
By Mitra Sorrells | December 17, 2020
The CEOs of Serko, RedDoorz, Journera and Hopper detail what they've done to finish 2020 on a strong note. Read More
What to expect from hotel tech in 2021
Opinion / Technology
What to expect from hotel tech in 2021
By Juan Carlos Abello - Nuvola | December 17, 2020
Technology will be one of the biggest tools at the hospitality industry’s disposal to enhance health and safety standards upon reopening and gaining the trust of travelers in 2021. Read More
VIDEO: Is Asia a model for global travel recovery?
News / Online
VIDEO: Is Asia a model for global travel recovery?
By Jill Menze | December 17, 2020
At The Phocuswright Conference, a panel of experts discusses how local trends in Asia are impacting the global travel marketplace. Read More
tech-trends-aviation
Opinion / Technology
Six tech trends paving the way for transformation in aviation
By David Lavorel - SITA | December 16, 2020
Advances in technologies such as biometrics and blockchain are accelerating change in the aviation industry. Read More
VIDEO: Despegar's CEO on the value of operating like a startup
News / Distribution
VIDEO: Despegar's CEO on the value of operating like a startup
By Mitra Sorrells | December 14, 2020
Despegar CEO Damian Scokin discussed his company's recovery strategy in an interview with Phocuswright analyst Carolina Sass de Haro. Read More
wttc-biometric-identity-report
News / Technology
WTTC proposes best practices for biometric digital identities to speed recovery
By Mitra Sorrells | December 11, 2020
The report provides detailed steps to create and implement biometric-enabled digital identities that could be used to secure and expedite travel around the world. Read More
VIDEO: Travel marketing experts on pandemic behavioral shifts and opportunities
News / Distribution
VIDEO: Travel marketing experts on pandemic behavioral shifts and opportunities
By Linda Fox | December 10, 2020
The pandemic has changed travel marketing, with brands needing to stay relevant to those that are traveling and inspire those that are not. Read More
united-agent-on-demand
News / Online
United launches on-demand customer service at airports
By Mitra Sorrells | December 10, 2020
The service is expected to be available at all United hubs by the end of the month. Read More
Autonomous vehicles and natural language processing on travel's 2021 watchlist
News / Technology
Autonomous vehicles and natural language processing on travel's 2021 watchlist
By Linda Fox | December 9, 2020
A report from Lux Research tips 12 technologies to watch in 2021, with the travel industry already beginning to deploy a number of them. Read More