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New laws drive hotels to explore digital ID solutions

By Marisa Garcia | March 19, 2025

As the European Union prepares to widely roll out digital identity wallets, experts say hotels should act now to adopt these solutions to smooth guest experiences. Read More

News / Technology

Lufthansa's AI assistant Swifty pilots with SWISS, plots next steps

By Linda Fox | March 18, 2025

The pilot offers website users the option to book their flight using AI alongside traditional search. Read More

News / Online

Tripadvisor brings in Booking.com veteran as president of Viator

By Linda Fox | March 17, 2025

Almost a year since Ben Drew stepped down, Tripadvisor Group is bringing in former Booking.com executive Pepijn Rijvers to lead Viator's next phase of growth. Read More

News / Startups

AI trip planner Mindtrip acquires travel guide platform Thatch

By Morgan Hines | March 12, 2025

In a post addressed to creators and travelers Monday, Thatch said its content has migrated to Mindtrip. Read More

News / Technology

Trip.com Group, WTTC provide glimpse of future technology game changers

By Linda Fox | March 5, 2025

The Trip.com Group/WTTC study is divided into four trend areas-digital technologies, financial technologies, future of mobility and breakthrough innovations- and evaluates why the trends are important... Read More

News / Technology

PhocusWire's weekly travel tech news briefs: TravelPerk, Airbnb, Expedia Group, SWA, Hostaway and more...

By PhocusWire | February 28, 2025

Here's our roundup of the people, product and partner news from the global travel industry this week. Read More

News / Technology

Young travelers transitioning to AI trip planning in Southeast Asia

By Phocuswright Research | February 11, 2025

Southeast Asia's booking pathway is online, increasingly mobile and with a high potential to be influenced and/or disrupted by artificial intelligence agents and applications. Read More

News / Technology

Lufthansa's AI assistant Swifty integrated into LINE messenger

By Morgan Hines | February 6, 2025

Lufthansa Group customers in Japan will be able to book flights on select airlines in the LINE messenger app thanks to the integration of Swifty into the platform. Read More

News / Online

Does Reddit have a serious role to play in trip planning?

By Matthew Parsons | January 23, 2025

Reddit's r/travel community boasts 12-million members and screen views grew nearly 33% in the past year, making the platform an increasingly important consideration for travel planners. Read More

News / Online

With U.S. TikTok ban looming, how could travel brands be impacted?

By Morgan Hines | January 16, 2025

Travel brands including Expedia, Booking.com, Airbnb, United Airlines, Hilton, Kayak and more use TikTok as part of their marketing strategies. Read More

News / Online

Travel marketing experts on Google's dominance in the face of AI

By Morgan Hines | January 16, 2025

Technology including artificial intelligence, new players and other innovations are shaking up travel marketing. Read More

News / Online

Is India’s travel sector on the verge of a boom?

By Morgan Hines | January 15, 2025

Some claim India’s trajectory looks similar to China’s path a dozen or so years ago in terms of discretionary spending. Read More

News / Technology

Tripadvisor partners with Perplexity to improve trip planning

By Linda Fox | January 9, 2025

The partnership sees the integration of Tripadvisor’s reviews, AI generated summaries and more than 300,000 experiences from Viator with Perplexity’s chatbot-style search capabilities. Read More

News / Technology

Biometric developments gathering pace at U.S. airports

By Robert Silk - Travel Weekly | January 9, 2025

Technology is no longer seen as a challenge as touchless ID verification and other developments are bringing the seamless travel dream to life. Read More

News / Technology

Delta provides glimpse at future with digital assistant

By Morgan Hines | January 8, 2025

Delta Air Lines is rolling out capabilities of its new Delta Concierge, which will provide "contextual insights" for travelers and link with partners including Joby and Uber to enable a multimodal,... Read More

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