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News / Technology

Young travelers transitioning to AI trip planning in Southeast Asia

By Phocuswright Research | February 11, 2025

Southeast Asia's booking pathway is online, increasingly mobile and with a high potential to be influenced and/or disrupted by artificial intelligence agents and applications. Read More

News / Technology

Lufthansa's AI assistant Swifty integrated into LINE messenger

By Morgan Hines | February 6, 2025

Lufthansa Group customers in Japan will be able to book flights on select airlines in the LINE messenger app thanks to the integration of Swifty into the platform. Read More

News / Online

Does Reddit have a serious role to play in trip planning?

By Matthew Parsons | January 23, 2025

Reddit's r/travel community boasts 12-million members and screen views grew nearly 33% in the past year, making the platform an increasingly important consideration for travel planners. Read More

News / Online

With U.S. TikTok ban looming, how could travel brands be impacted?

By Morgan Hines | January 16, 2025

Travel brands including Expedia, Booking.com, Airbnb, United Airlines, Hilton, Kayak and more use TikTok as part of their marketing strategies. Read More

News / Online

Travel marketing experts on Google's dominance in the face of AI

By Morgan Hines | January 16, 2025

Technology including artificial intelligence, new players and other innovations are shaking up travel marketing. Read More

News / Online

Is India’s travel sector on the verge of a boom?

By Morgan Hines | January 15, 2025

Some claim India’s trajectory looks similar to China’s path a dozen or so years ago in terms of discretionary spending. Read More

News / Technology

Tripadvisor partners with Perplexity to improve trip planning

By Linda Fox | January 9, 2025

The partnership sees the integration of Tripadvisor’s reviews, AI generated summaries and more than 300,000 experiences from Viator with Perplexity’s chatbot-style search capabilities. Read More

News / Technology

Biometric developments gathering pace at U.S. airports

By Robert Silk - Travel Weekly | January 9, 2025

Technology is no longer seen as a challenge as touchless ID verification and other developments are bringing the seamless travel dream to life. Read More

News / Technology

Delta provides glimpse at future with digital assistant

By Morgan Hines | January 8, 2025

Delta Air Lines is rolling out capabilities of its new Delta Concierge, which will provide "contextual insights" for travelers and link with partners including Joby and Uber to enable a multimodal,... Read More

News / Online

Ground transportation experts confront connected trip challenges

By Morgan Hines | January 8, 2025

As travel companies seek interconnectedness that could make processes smoother for travelers, plenty of friction points remain, according to experts. Read More

Opinion / Technology

How will the European Digital Identity Wallet impact travel in 2025?

By Henk Marsman and Annet Steenbergen | December 19, 2024

The EU Digital Identity Wallet can improve identification, streamline travel and enhance convenience for travelers and providers. Read More

Interview / Startups

Arena - Launch pitch at The Phocuswright Conference 2024

By PhocusWire | December 11, 2024

Partnering with NEOM in Saudi Arabia, Arena has deployed two products: Trainer, a gamified platform for employee onboarding and upskilling in tourism and hospitality, and Plan It, a travel assistant for... Read More

News / Technology

Phocuswright turns 30: Industry veterans look back and ahead

By Morgan Hines | December 11, 2024

Much of how we search, book and experience travel has changed since Phocuswright was founded in 1994, and three industry veterans reflect on that evolution and offer ideas on what's to come. Read More

News / Online

How a Turkish online travel agency is tackling expansion challenges and AI strategy

By Linda Fox | December 9, 2024

Online travel agency Wingie Enuygun has been expanding in the Middle East since the end of the pandemic. CEO Caglar Erol sees further potential for it to grow in the region and beyond. Read More

News / Startups

Philip Wolf scholarship winners PlacesToGo, GuestOS on their journey as founders

By Morgan Hines | November 27, 2024

Founding a startup calls for innovation and grit — two qualities with which founders Jessie Fischer, founder and CEO of GuestOS, and Arielle Warren, CEO of PlacesToGo, are familiar. Read More

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